Customer Journey Specialist

vor 4 Wochen


Wien, Wien, Österreich MeisterLabs Software GmbH Vollzeit
About the Role

We're seeking a seasoned Customer Journey Specialist to drive our marketing efforts across our GTM motions. As a key driver of our marketing team, you'll design, implement, and continuously optimize lifecycle campaigns to scale and drive growth through strategic customer engagement.

Key Responsibilities
  • Develop and execute lifecycle marketing strategies that activate, engage, and retain customers.
  • Design and manage multi-channel marketing campaigns, including email, mobile, and desktop/web push notifications.
  • Optimize campaign performance using platforms like Iterable and HubSpot.
  • Run frequent A/B tests and experiments to drive continuous improvement in campaign performance.
  • Align lifecycle marketing with product-led strategies and drive demand for sales teams.
  • Monitor campaign performance using analytics tools like Google Analytics and Mixpanel.
  • Craft and produce effective marketing copy and content that resonates with our customers.
  • Facilitate QA for campaigns across the organization and manage projects with precision.
What We Offer
  • A dynamic and ambitious work environment with a well-funded software company.
  • A competitive salary and employee stock ownership program.
  • Opportunities for career growth and development with experienced mentors.
  • A dedicated learning budget and flexible work arrangements.
  • A range of benefits, including public transport card, commuter benefits, and subsidized wellness activities.
About Us

MeisterLabs Software GmbH creates stunningly-designed, team-focused, and user-friendly tools that bring joy to work and simplicity to collaboration. With entities in Vienna, Munich, and Seattle, we've established a strong base for over 130 talented employees to fulfill their potential.



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