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IT Support Specialist

vor 2 Monaten


Wien, Wien, Österreich Prewave GmbH Vollzeit
About Prewave GmbH

We are a pioneering company in the field of Supply Chain Risk Management, utilizing AI-powered solutions to analyze traditional and social media in 400+ languages and predict risks and disruptions worldwide.

Our mission is to unlock unprecedented efficiency, transparency, and resilience in the supply chain for our clients, helping them achieve sustainable supply chains and prevent setbacks.

We are a trusted partner of leading companies such as AbInBev, BMW, Kärcher, PwC, Porsche, and many more.

We are seeking an IT Support Specialist to join our Information Technology team and contribute to our exciting journey.

Your Mission

As our IT Support Specialist, you will be responsible for:

  • Providing general support for our computer users
  • Setting up hardware and software applications as needed for new and existing users
  • Assisting in maintaining our IT framework
  • Installing and maintaining various peripherals, as well as installing relevant updates and patches
  • Managing the IT asset inventory, IT processes, and other ongoing tasks
  • Supporting the IT Administrator in administration tasks
Your Profile

We are looking for an individual with:

  • Educational or training background in IT administration
  • Basic understanding of computer hardware, software applications, operating systems, and networking concepts
  • Strong problem-solving skills and ability to analyze and troubleshoot technical issues
  • Regular access and willingness to work from our Vienna office
  • Keeping up to date with best practices in IT
  • Fluent in English, both written and spoken
  • A valid work permit for Austria
  • Living in Vienna
Bonus Points

We value candidates with:

  • Experience with PowerShell scripting
  • Passionate about IT and a keen interest in IT Security
  • Willingness to learn and grow your knowledge in IT/IT Security
  • Ability to work well within a team and collaborate with colleagues
  • Willingness to learn new technologies and adapt to changing priorities
What We Offer

We provide:

  • An extensive compensation package, including a gross monthly salary of EUR 1,400 on a full-time basis, with the possibility of overpayment based on qualifications and experience
  • A dynamic team in an open and inclusive work atmosphere, committed to building a diverse, equitable, and inclusive workplace
  • Various opportunities to develop your career within the company, with a focus on mutual respect and support
  • Opportunity to be part of a highly innovative Austrian tech startup, blazing the trail in supply chain risk management
  • A family-friendly environment, with flexible working hours and home-office possibilities to support a healthy work-life balance

Prewave GmbH is an AI startup building a global supply chain intelligence platform, dedicated to making supply chains more transparent, resilient, and sustainable.