Application Support Specialist

vor 2 Wochen

Wien, Wien, Österreich DS Smith Vollzeit

Job Summary:

We are seeking an experienced Application Support Specialist to join our team at DS Smith. The successful candidate will be responsible for providing technical support and guidance to our users on the Kiwiplan Enterprise software system.

Key Responsibilities:

  • Provide technical support and guidance to users on the Kiwiplan Enterprise software system
  • Assist in the planning, implementation, testing, and optimization of the software system
  • Develop and maintain documentation and process guides for the software system
  • Collaborate with cross-functional teams to resolve technical issues and improve system performance
  • Stay up-to-date with new software releases and features, and provide training and support to users on new functionality

Requirements:

  • Technical knowledge of software systems and technical support principles
  • Experience with Kiwiplan Enterprise software system or similar systems
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and collaborate with cross-functional teams
  • Strong analytical and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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