Application Support Specialist Kiwiplan

vor 1 Monat


Wien, Wien, Österreich DS Smith Vollzeit
Job Description

Job Title: Application Support Kiwiplan

Job Summary: We are seeking an experienced Application Support Kiwiplan Specialist to join our team at DS Smith. The successful candidate will be responsible for providing technical support and implementation of Kiwiplan software systems.

Responsibilities

Key Responsibilities:

  • Planning, implementation, testing, optimization, and ensuring the operation of Kiwiplan Enterprise Sales Processing (ESP-Sales), Quote Management, Order Management, Invoice Processing, and Definition and Implementation of Interfaces.
  • Supporting approvement user access rights and implementing new modules.
  • Supporting Kiwiplan-Plants by analyzing, processing, and coordinating process support issues, and implementing new software/modules.
  • Providing technical support and training to local experts, and creating and maintaining Kiwiplan tickets.
  • Leading Kiwiplan Roll-Outs by analyzing existing processes, consulting on process changes, implementing new software/modules, and supporting implementation of interfaces.
  • Creating and maintaining process documentation and detailed process descriptions.
Requirements

Qualifications and Requirements:

  • Technical know-how and business-and-process management education.
  • Advanced knowledge in logistics processes and profound IT knowledge.
  • Structured and solution-oriented practices, English knowledge in spoken and written, and ability to work in a team.
  • Impartation of knowledge and willingness to travel up to 30%.


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