Solution Analyst for Enterprise Content Management and Processes
vor 1 Woche
Job Summary:
We are seeking a highly skilled Solution Analyst to join our team at Erste Digital. As a Solution Analyst, you will be responsible for analyzing customer requirements and designing fitting solutions.
Key Responsibilities:
- Analyzing customer requirements and designing fitting solutions
- Supporting in the resolution of operations incidents
- Collaborating with Business Users across the entire Erste Group in the context of ongoing projects
- Contributing to the maintenance and enhancement of Pega-Workflows and customer solutions throughout the customer lifecycle
- Proposing new ideas to improve the current process and application landscape
Requirements:
- Experience in Quality Assurance and familiarity with Jira/Confluence/Service Now
- Ability to refine business and technical requirements and act as a bridge between technology and business value
- Experience working in a product-driven environment with multicultural teams
- Passion for business processes and continuous learning
- Proficiency with Pega or willingness to acquire necessary skills
- Familiarity with methods related to processes and requirements
- Strong communication, stress-resilience, and respectful attitude towards others
- Good command of both English and German is required
What We Offer:
- Possibility to benefit and learn from our international, talented and passionate community at Erste
- Interest groups and clubs: Take part in discussions and get involved in projects
- Health Centre – The Erste Campus operates a fully equipped health center that offers all employees a high standard of medical services during working hours
- Employee benefits – from special conditions for financial services and insurances, supermarkets, clothing stores and many more
- Employee Referral Program – Become a talent scout for career opportunities in IT
- A competitive and performance-related salary dependent on your professional and personal qualifications is granted
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Wien, Wien, Österreich Erste Digital VollzeitJob Summary:We are seeking a highly skilled Solution Analyst to join our team at Erste Digital. As a Solution Analyst, you will be responsible for analyzing customer requirements and designing fitting solutions.Key Responsibilities:Analyzing customer requirements and designing fitting solutionsSupporting in the resolution of operations incidentsCollaborating...
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