Help Desk Specialist

vor 3 Wochen


Wien, Wien, Österreich TKL Lebensmittel Logistik GmbH Vollzeit
Job Description

At our company, we require a skilled and detail-oriented Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our customers.

Duties and Responsibilities:

  • Resolve customer inquiries and issues via phone, email, or in-person.
  • Provide technical support and guidance to customers on various software and hardware issues.
  • Collaborate with internal teams to resolve complex customer issues.
  • Document customer interactions and resolve issues in a timely and professional manner.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of experience in a help desk or technical support role.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple priorities.


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