Aktuelle Jobs im Zusammenhang mit Customer Service Manager - Sydney - Splend
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Manager, Incident Coordination
Vor 3 Tagen
Sydney, Österreich Nsw Department Of Customer Service VollzeitManager, Incident Coordination and Response Role type: Temporary up to 12 Sept 2025 Salary: Starting at $145,378 - $168,130 plus 11.5% employer's contribution to superannuation and annual leave loading Grade: DCS clerk grade 11/12 Location: Sydney About Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with...
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Manager, Incident Coordination
Vor 2 Tagen
Sydney, Österreich Nsw Department Of Customer Service VollzeitManager, Incident Coordination and Response Role type: Temporary up to 12 Sept 2025Salary: Starting at $145,378 - $168,130 plus 11.5% employer's contribution to superannuation and annual leave loadingGrade: DCS clerk grade 11/12Location: SydneyAbout Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its...
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Customer Service Manager
vor 4 Wochen
Sydney, Österreich Plancare VollzeitSummary: The Customer Service Manager will oversee the customer service operations within the organisation.This role involves managing the customer service team, ensuring high levels of customer satisfaction, and maintaining efficient processes.The Customer Service Manager will also develop strategies to enhance customer experiences and drive customer...
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Manager, Emergency Response
Vor 5 Tagen
Sydney, Österreich Nsw Department Of Customer Service VollzeitManager, Emergency Response Role type: Temp up to 2 years opportunity Salary: Annual base salary starting at $145,378 - $168,130 plus 11.5% employer's contribution to superannuation and annual leave loading Grade: Clerk grade 11/12 Location: Sydney About Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact...
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Manager, Emergency Response
Vor 5 Tagen
Sydney, Österreich Nsw Department Of Customer Service VollzeitManager, Emergency Response Role type: Temp up to 2 years opportunitySalary: Annual base salary starting at $145,378 - $168,130 plus 11.5% employer's contribution to superannuation and annual leave loadingGrade: Clerk grade 11/12Location: SydneyAbout Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with...
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Customer Service Manager
Vor 4 Tagen
Sydney, Österreich Trak Recruiting VollzeitCustomer Service Manager (BBBH10531) Wetherill Park, Sydney, AustraliaSalary: AUD70000 - AUD85000 per annum + superannuationThe CompanyWith over a century of experience, we are the industry leader in school uniforms.Our success and reputation are built on putting the customer first and consistently going the extra mile to provide high-quality uniforms at...
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Customer Service Manager
Vor 4 Tagen
Sydney, Österreich Trak Recruiting VollzeitCustomer Service Manager (BBBH10531) Wetherill Park, Sydney, AustraliaSalary: AUD70000 - AUD85000 per annum + superannuationThe Company With over a century of experience, we are the industry leader in school uniforms.Our success and reputation are built on putting the customer first and consistently going the extra mile to provide high-quality uniforms at...
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Customer Service Manager
vor 1 Monat
Sydney, Österreich Rhino-Rack VollzeitJob Category: Call Centre and Customer ServiceAt Rhino-Rack, we're more than just a leading manufacturer of roof racks, bike carriers, and vehicle accessories—we're a community driven by core values that put people first.We believe in customer centricity, innovation, and continuous growth.Here, you'll thrive in a dynamic, fast-paced environment where your...
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Customer Service Manager
vor 1 Monat
Sydney, Österreich Rhino-Rack VollzeitJob Category: Call Centre and Customer ServiceAt Rhino-Rack, we're more than just a leading manufacturer of roof racks, bike carriers, and vehicle accessories—we're a community driven by core values that put people first.We believe in customer centricity, innovation, and continuous growth.Here, you'll thrive in a dynamic, fast-paced environment where your...
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Customer Service Manager
vor 2 Monaten
Sydney, Österreich Michael Page Australia VollzeitWestern Sydney LocationCareer Progression About Our Client Why You'll Love Working With Us: Competitive Salary & Benefits: Enjoy a generous package and comprehensive benefits.Career Growth: Advance your career with ongoing training and development opportunities.Supportive Environment: Be part of a collaborative team that values your input and...
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Customer Service Manager
vor 2 Monaten
Sydney, Österreich Michael Page Australia VollzeitWestern Sydney LocationCareer Progression About Our ClientWhy You'll Love Working With Us:Competitive Salary & Benefits: Enjoy a generous package and comprehensive benefits.Career Growth: Advance your career with ongoing training and development opportunities.Supportive Environment: Be part of a collaborative team that values your input and...
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Customer Service Manager
vor 4 Wochen
Sydney, Österreich Rhino-Rack VollzeitJob Category: Call Centre and Customer ServiceAt Rhino-Rack, we're more than just a leading manufacturer of roof racks, bike carriers, and vehicle accessories—we're a community driven by core values that put people first.We believe in customer centricity, innovation, and continuous growth.Here, you'll thrive in a dynamic, fast-paced environment where your...
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Customer Service Manager
vor 2 Monaten
Sydney, Österreich Splend VollzeitAbout Us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle.With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership.But we aren't just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the...
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Customer Service Manager
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Sydney, Österreich Clearcompany VollzeitInnovation is and will always be the core to SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery.SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands.At the heart of it all it is simple: We bring financial services to the next level with...
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Customer Service Manager
vor 2 Monaten
Sydney, Österreich Sap Fioneer VollzeitInnovation is and will always be the core to SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery.SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with...
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Customer Service Manager
vor 1 Monat
Sydney, Österreich Programmed VollzeitPERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and décor.Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.About the roleThe...
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Customer Service Manager
Vor 5 Tagen
Sydney, Österreich Clearcompany VollzeitInnovation is and will always be the core to SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery.SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands.At the heart of it all it is simple: We bring financial services to the next level with...
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Customer Service Manager
Vor 3 Tagen
Sydney, Österreich Safewill VollzeitOur Story At Safewill, we're reshaping end-of-life planning in Australia, making it more affordable, personal, and accessible for all.Since our launch, we've grown rapidly to become one of the country's fastest-growing tech companies.Backed by leading investors like Westpac's Reinventure Fund, Carthona Capital, and Flying Fox Ventures, we're scaling fast -...
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Customer Service Manager
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitPharmaceuticals & Medical Devices (Healthcare & Medical) My client is a global medical technology company with many successful facets to their business.They have a well-established brand with multiple product lines that need continuous support.A large component of this role will be Customer Service Management starting with the team itself.There are 10...
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Customer Service Manager
vor 2 Monaten
Sydney, Österreich I-Pharm Consulting Australia Pty Ltd VollzeitPharmaceuticals & Medical Devices (Healthcare & Medical) My client is a global medical technology company with many successful facets to their business.They have a well-established brand with multiple product lines that need continuous support.A large component of this role will be Customer Service Management starting with the team itself.There are 10...
Customer Service Manager
vor 2 Monaten
About UsAt Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership.But we aren't just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.About the RoleOur Customer Service Manager will be responsible for managing our Customer Service Experience across the business (Australia and the UK) as we continue to grow, therefore will be a pivotal part of our success moving forward. It's an exciting time to be joining us and would suit someone passionate about Customer Service with experience in working across global offices and managing complex and strategic initiatives.Here's more on what the role will involve:Build out our Customer Service playbook.Recruit and train new team members (build out as we grow).Effectively manage conflict and complaints in a proactive and constructive manner, supporting your team to do the same.Maintain systems, people and processes to ensure excellence in Customer Service at all times.Ensure all forms of customer communication are functioning at peak levels of performance.Monitor and report on service levels.Monitor and manage the systems used and work with IT to make improvements as required.Ensure compliance measures are being implemented and followed at all times.Manage escalated issues and resolve in a timely manner.Keep accurate record keeping in CRM (ZoHo).Work with relevant departments to provide a positive solution to the customer.Take insights from available data to develop strategies.What You'll Bring:Proven experience in a similar manager level role (3+ years preferable).Comfortable managing a global team with flexibility around working hours.Comfortable managing and structuring an IVR line.Strong customer service focus and commitment to operational excellence.Excellent written and verbal communication skills.Proven ability to manage performance of team members effectively and consistently.Strong analytical skills to contribute to strategic planning and development.Effective time management and organisation skills.Be a proactive and reactive thinker.Be a natural problem solver and be solution-driven in your approach.Experience using Zoho (preferable).Our Benefits:Performance-based bonus.Employee Assistance Program.Novated lease program.Splend is a dynamic growth company driven by a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
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