Customer Service Specialist

vor 5 Stunden


Melbourne, Österreich Great Southern Bank (Formerly Cua) Vollzeit

As our highly valued Customer Service Specialist based in Chermside, your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.
You'll make an impact by: Helping customers meet their financial goals through our great value savings, insurance, and personal lending products.Delivering sales and lending results.Supporting our purpose of helping every Australian own their home.To succeed in this role, you will enjoy: Learning new things such as new products, services, and ways of working.Challenging yourself to go above and beyond with each customer conversation.Meeting new people and building connections in your local community.Helping solve problems for customers by matching products and solutions to their needs.Getting results that help our customers achieve their financial and lifestyle goalsProtecting customers through strict adherence to policies and regulations.Why Great Southern Bank? Whatever your role with us, you'll be part of a force for good.
We're owned by our customers right here in Australia, so our success benefits everyday people and families.
Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, including:
Unlocking a brighter future by investing in your development and wellbeing, offering you study leave, a day for you, and professional wellbeing coaching.Benefits that support you and your wellbeing, allowing you to thrive at work and at home, today and tomorrow.
Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.Helping you achieve your financial goals and positively impact your family and community.
We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans, and moreImagine working for a bank that truly helps people.
You can. Questions? Please contact our Talent and Experience Partner Danielle Moore at .
At Great Southern Bank, we're committed to building a strong, inclusive, and diverse workplace, where people feel a sense of belonging and are valued, connected, and respected.
We value diverse backgrounds, cultures, abilities, ideas, and experiences; recognizing the benefits they bring to our work, our communities, and the way we help our customers.
We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision-making that empowers our people to be at their best every day.
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