Customer Service Specialist
vor 1 Woche
Customer Service Specialist - RetailApply remote type Hybrid Remote locations Macquarie Park, New South Wales, Australia time type Full time posted on Posted 2 Days Ago job requisition id JR19433
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.
We employ 11,000 people and operate in more than 55 countries.
Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you?
You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner.
You'll help change how goods get to market and contribute to global sustainability.
You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.
And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description Are you an experienced Customer Service professional looking to join a global ASX listed blue chip organisation and take the next step in your career?
As part of the Customer Support team, your role will be to handle all enquiries from Customers in relation to Equipment dehire management including all communication and reconciliation associated with managing equipment dehire movements from Customer to CHEP, including seasonal activity, reporting, salesforce case management, variance counts, issue resolution & stock takes.
Responsibility for continuous improvement activities in all these spaces.
The key responsibilities of this role include: Handles all communications (phone/email/case) from Internal and External Customers in relation to Customer dehire management.Work with Customer sites, logistics, operations, planning and NAM to offer ideas to mutually improve pallet dehire efficiencies (Customer & CHEP).Create relationships with all customer site key personnel and assist in maintaining and raising the CARE bar with Customer.Provide support for CX for unresolved Customer queries associated with dehire management.Follow the direction and business processes as set by the Manager as required.Focus on the customer to understand their needs and pain points and adjust the communication method accordingly.Follow business processes and meet KPIs.Accurately and efficiently enter and maintain data in systems including customer contacts, system setups and any others deemed necessary.Understand all systems used by CHEP Australia and the use of data within those systems.Help to identify and contribute to performance improvement activities, to ensure continuous individual development.The ideal candidate will possess the following skills, experience and qualifications: Demonstrated experience in a busy customer service role within a contact centre.Experience in quickly and efficiently solving customer issues.A can-do positive attitude with an empathetic nature.Computer literacy with proficiency in Microsoft Office.Some knowledge of SAP would be an advantage.Strong communication skills with an aptitude to build strong working relationships with a wide range of people.Strong attention to detail, with systematic and timely follow-through.The ability to handle multiple tasks/projects and operate well under pressure.Preferred Education High School
Preferred Level of Work Experience Level has not been specified
Remote Type Hybrid Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.
This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money.
Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.
If you have a question as to the legitimacy of an interview or job offer, please contact us at .
#J-18808-Ljbffr
-
Customer Service Specialist
vor 2 Monaten
Melbourne, Österreich Bullion Now VollzeitJob Summary: We are seeking a dedicated and enthusiastic Customer Service Specialist to join our team.In this role, you will be the first point of contact for our customers, providing exceptional customer support to ensure a positive experience with our products and services.Bullion Now is a leading retailer within the precious metal industry, dedicated to...
-
Customer Service Specialist
vor 2 Monaten
Melbourne, Österreich Viva Energy Group VollzeitA career with Viva Energy is more than just a job.It's a chance to join a group of people dedicated to supporting Australia's evolving energy and convenience needs.We're a leading retail, industrial and energy business, and we've been helping Australians reach their destination for more than 120 years.Our plans for the future support Australia's energy...
-
Customer Service Specialist
vor 3 Monaten
Melbourne, Österreich Liberty Financial Pty Ltd VollzeitJob Category: Banking and Financial ServicesAbout LibertyHelping people is in our DNA. As the leading non-bank lender in Australia, for decades we have been providing free-thinking loans and have helped over 500,000 people get financial. We offer a broad range of flexible and custom products and are passionate about building and delivering exceptional...
-
Customer Service Specialist
vor 3 Monaten
Melbourne, Österreich Liberty Financial Pty Ltd VollzeitJob Category: Banking and Financial ServicesAbout Liberty Helping people is in our DNA.As the leading non-bank lender in Australia, for decades we have been providing free-thinking loans and have helped over 500,000 people get financial.We offer a broad range of flexible and custom products and are passionate about building and delivering exceptional...
-
Service Advisor
vor 2 Monaten
Melbourne, Österreich Australian Motors S.A. Pty. Limited VollzeitService Advisor / Customer Service SpecialistThe Australian Motors Group is a highly regarded and award-winning automotive dealer network representing Mitsubishi, Mazda, Isuzu UTE, Suzuki, Hyundai and Chery.Our diverse service offering includes finance, warranty, parts, service and new and used vehicles across 6 locations in South Australia.We are a proud...
-
Customer Service Officer- Specialist Clinics
vor 1 Monat
Melbourne, Österreich Royal Children’S Hospital (Rch) VollzeitCustomer Service Officer - Specialist ClinicsThe Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive".RCH is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation.RCH has cared for...
-
Customer Service Officer- Specialist Clinics
vor 1 Monat
Melbourne, Österreich State Government Of Victoria, Australia VollzeitCustomer Service Officer- Specialist ClinicsJob posted: 21/11/2024Organisation: The Royal Children's HospitalOccupation: Health and Allied HealthReference: 12586About the Role:These full and part time positions within the Specialist Clinics department/ward are front line customer service positions involving a high level of interaction with patients and their...
-
Customer Service Representative
vor 2 Monaten
Melbourne, Österreich Regional Air Service VollzeitWe are seeking a motivated and friendly Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for helping others. This role involves interacting with customers, resolving inquiries, and ensuring a high level of customer satisfaction.Key Responsibilities:Respond to customer inquiries via...
-
Customer Engagement Specialist
vor 2 Monaten
Melbourne, Österreich Michael Page Australia VollzeitAbout Our ClientThe employer is a prominent player in the legal services industry, known for its strong reputation and commitment to excellence.With its offices in Footscray, the company provides a wide array of legal solutions tailored to meet the diverse needs of its clients.Job DescriptionAddressing customer queries and resolving issues in a timely...
-
Customer Services Officer
vor 3 Monaten
Melbourne, Österreich 3R Truck Service VollzeitWe're people who take the time to know people.That's the WOW-way.And that's the secret to recruitment happiness.Advance your customer service career with an excellent opportunity at a leading hearing companyIf you're passionate about making a difference in the lives of elderly individuals and want to join a company that shares this vision, this role is...
-
Customer Engagement Specialist
vor 1 Monat
Melbourne, Österreich Michael Page Australia VollzeitAbout Our Client The employer is a prominent player in the legal services industry, known for its strong reputation and commitment to excellence.With its offices in Footscray, the company provides a wide array of legal solutions tailored to meet the diverse needs of its clients.Job Description Addressing customer queries and resolving issues in a timely...
-
Customer Service Specialist
vor 2 Monaten
Melbourne, Österreich Webjet Group VollzeitWebjet is Australia and New Zealand's Number 1 online travel agency!Join us as we lead the way in online travel tools and technology.We empower our customers to compare, combine and book the best flight deals – whether you're travelling domestically or internationally.But we don't stop there, Webjet is a one-stop shop for all things travel!We have your...
-
Customer Service Specialist
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitWebjet is Australia and New Zealand's Number 1 online travel agency!Join us as we lead the way in online travel tools and technology.We empower our customers to compare, combine and book the best flight deals – whether you're travelling domestically or internationally.But we don't stop there, Webjet is a one-stop shop for all things travel!We have your...
-
Customer Engagement Specialist
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitAbout Our Client The employer is a prominent player in the legal services industry, known for its strong reputation and commitment to excellence.With its offices in Footscray, the company provides a wide array of legal solutions tailored to meet the diverse needs of its clients.Job Description Addressing customer queries and resolving issues in a timely...
-
Customer Service Officer
vor 3 Monaten
Melbourne, Österreich Medhealth Group Vollzeitmlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession.We are seeking an enthusiastic and driven Customer Services Officer with prior experience as a skilled customer service administrator or...
-
Payroll And Customer Service Administrator
vor 2 Monaten
Melbourne, Österreich Service Stream VollzeitPayroll and Customer Service AdministratorApply locations VIC - Melbourne - 655 Collins StTime type: Full timePosted on: Posted TodayTime left to apply: End Date: December 1, 2024 (29 days left to apply)Job requisition id: JR-114203Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryPlatform to excel your career in Payroll in an ASX-listed...
-
Customer Service Representative
vor 1 Monat
Melbourne, Österreich Service Electric Cablevision, Inc. VollzeitPosition: Customer Service RepresentativePlease review the details of the position below and click "Apply" to submit your resume.Date Posted:09/01/2022Job Location:SunburyShift Hours/Job Type:Full-time customer service position in our Sunbury location.Work schedule hours will be Tues.-Fri 10:30am-7:00pm and Saturdays 8:30am-5:00pm.Reports To:Office...
-
Payroll And Customer Service Administrator
vor 2 Monaten
Melbourne, Österreich Service Stream VollzeitPayroll and Customer Service Administrator Apply locations VIC - Melbourne - 655 Collins St Time type: Full time Posted on: Posted Today Time left to apply: End Date: December 1, 2024 (29 days left to apply) Job requisition id: JR-114203 Primary Location VIC - Melbourne - 655 Collins St Job Description Summary Platform to excel your career in Payroll in an...
-
Customer Experience Specialist
vor 1 Woche
Melbourne, Österreich Asahi Beverages VollzeitYour Impact Asahi Beverages is currently looking to hire a best-in-class Customer Experience Specialist to join our team based in Southbank, Melbourne.If you are an experienced customer service specialist with a mind for problem solving and a keen eye for detail, this is the role for you!Your key accountabilities will include: Take ownership of customer...
-
Customer Retention Specialist
vor 2 Monaten
Melbourne, Österreich Luxury Escapes VollzeitHere at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded as one of the 'Best Places to Work 2021 & 2023' by the AFR;...
