Service Relationship Manager
vor 1 Monat
Position Title: Service Relationship Manager
Reporting Line: Senior Manager, Relationship Management
Position Purpose: Serves as the primary client contact with assigned Management and Executive levels, acting as an advocate and liaison to develop and maintain effective client relationships within an assigned portfolio to ensure the provision of products and service offerings are in line with client expectations and ADP service and quality standards.
This role manages the ADP relationship with our valued clients where professionalism, client focus, and a high level of understanding of HCM processes are important to the success of the partnership.
Key Responsibilities: Management of client accounts with a wide array of products and services spanning multiple businesses and products, focusing on a thorough understanding of each client's business to effectively influence strategic direction of current and future needs. Develop a thorough knowledge of the client portfolio and internal culture to align the resources, contacts, and opportunities to deliver on the service delivery agreements and ADP's presence. Ensure client is informed on ADP strategy, products, and services evolution to deliver on client expectations and create #J-18808-Ljbffr
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