Customer Manager
vor 1 Tag
Customer Manager - Metcash & Independents Ice CreamCustomer Manager - Metcash & Independents Ice CreamLocation: North Rocks, Sydney, AustraliaTime Type: Full-timePosted On: YesterdayApplication Deadline: 31 January 2025 (18 days left to apply)Who we are?Life Tastes Better With Ice CreamUnilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers.
Committed to innovation, quality, and sustainability, we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of over $8 billion.The Customer Manager - Metcash & Independents Ice Cream role is a key Customer role within the total business.
Externally facing, the role will manage Metcash (and all Independent Banners therein) for the IH & OOH Ice Cream Business.This is a pivotal customer role, key to delivering the set USG and Profit targets.
The success of the Customer Manager in this role will rely on the development of strong working relationships with all key contacts at the Accounts as well as the individual's ability to create and adapt a plan and portfolio, and drive engagement with all key stakeholders.Role Responsibilities:Delivery of Turnover, Customer Profitability and TTS budgets for Independents IH & OOH Ice Cream.Develop strong relationships with both internal (e.g.
Category Manager, Shopper Insights Managers, Marketing) & external customers (e.g.
Category Managers, Trading Managers, Category Directors, Buyers, Supply contacts, Marketing contacts).Develop and own in-store activation events in the Independent Channel where appropriate.Develop, land & ultimately deliver Joint Business Plans with Metcash state & key accounts.Execute and deliver promotional plans with all Customers in their remit.Discuss, agree and land Gap Filling initiatives (where appropriate).Lead range and merchandising reviews (where appropriate), working in collaboration with the Customer Business Manager.Deliver key Category Team initiatives at Customer e.g.
Price Increases, Brand Activation, NPD etc.Work with Customer Service Team to ensure customer service issues are resolved efficiently.What you will need to succeed:Great relationship building both externally & internallyExcellent Communication and interpersonal skillsAnalytical skillsNegotiation skillsData Driven Decision Making – use data to direct thinking and actionUnderstand the Australian FMCG marketLeadership:You are energized by delivering fantastic results.
You are an example to others – both your results and your resilience.You are humble and have your head up, looking around to interpret evidence and data smartly, spotting issues and opportunities to make things better.What awaits you at Unilever Ice Cream?The core of Unilever's culture is captured as Human, Purposeful, Accountable.
You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.Unilever embraces diversity and encourages applicants from all walks of life
This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey.
Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact ******.
#J-18808-Ljbffr
-
Manager, Emergency Response
Vor 2 Tagen
Sydney, Österreich Nsw Department Of Customer Service VollzeitManager, Emergency Response Role type: Temp up to 2 years opportunity Salary: Annual base salary starting at $145,378 - $168,130 plus 11.5% employer's contribution to superannuation and annual leave loading Grade: Clerk grade 11/12 Location: Sydney About Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact...
-
Manager, Emergency Response
Vor 2 Tagen
Sydney, Österreich Nsw Department Of Customer Service VollzeitManager, Emergency Response Role type: Temp up to 2 years opportunitySalary: Annual base salary starting at $145,378 - $168,130 plus 11.5% employer's contribution to superannuation and annual leave loadingGrade: Clerk grade 11/12Location: SydneyAbout Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with...
-
Customer Experience Manager
vor 3 Monaten
Sydney, Österreich Inchcape VollzeitAre you passionate about sales and delivering exceptional customer service?Join Trivett, part of the global Inchcape group, and lead our Customer Experience Team as the Customer Experience Manager in creating outstanding customer journeys at our Penrith dealership. In this dynamic role, you'll support the Retail Centre Manager by leading, mentoring, and...
-
Customer Service Manager
vor 4 Wochen
Sydney, Österreich Plancare VollzeitSummary: The Customer Service Manager will oversee the customer service operations within the organisation.This role involves managing the customer service team, ensuring high levels of customer satisfaction, and maintaining efficient processes.The Customer Service Manager will also develop strategies to enhance customer experiences and drive customer...
-
Customer Support Manager
vor 1 Monat
Sydney, Österreich Intrinzic VollzeitThe Customer Support Manager oversees the Technical Support and Production Support teams, ensuring a high standard of client operational efficiency.Newly created role overseeing two Support TeamsStrategy and Operation with focus on Customer experience$160k base + super + bonusJob SummaryThe Customer Support Manager oversees the Technical Support and...
-
Program Manager
Vor 2 Tagen
Sydney, Österreich Nsw Department Of Customer Service VollzeitProgram Manager, Digital & Strategic Programs Policy & Programs, Building Commission NSW Grade 11/12 Salary Range: $145,378 – $168,130 per annum + super Sydney, Gosford, other locations considered. Temporary to 30 June 2025 About Building Commission NSW Building Commission NSW was established as the regulator of the building and construction industry in...
-
Customer Service Manager
vor 1 Tag
Sydney, Österreich Trak Recruiting VollzeitCustomer Service Manager (BBBH10531) Wetherill Park, Sydney, AustraliaSalary: AUD70000 - AUD85000 per annum + superannuationThe Company With over a century of experience, we are the industry leader in school uniforms.Our success and reputation are built on putting the customer first and consistently going the extra mile to provide high-quality uniforms at...
-
Customer Service Manager
vor 1 Tag
Sydney, Österreich Trak Recruiting VollzeitCustomer Service Manager (BBBH10531) Wetherill Park, Sydney, AustraliaSalary: AUD70000 - AUD85000 per annum + superannuationThe CompanyWith over a century of experience, we are the industry leader in school uniforms.Our success and reputation are built on putting the customer first and consistently going the extra mile to provide high-quality uniforms at...
-
Customer Experience Manager
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitAt Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer.If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team!Joining Trivett means becoming part of Inchcape, a global company with over 1,400...
-
Customer Success Manager
vor 3 Monaten
Sydney, Österreich Smartly.Io Group VollzeitAre you passionate about being at the forefront of the ever-evolving social advertising industry?Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week, give consultative...
-
Customer Experience Manager
vor 3 Monaten
Sydney, Österreich Inchcape plc VollzeitAt Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer. If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team! Joining Trivett means becoming part of Inchcape, a global company with over 1,400...
-
Customer Experience Manager
vor 1 Monat
Sydney, Österreich Inchcape plc VollzeitAt Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer.If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team!Joining Trivett means becoming part of Inchcape, a global company with over 1,400...
-
Customer Success Manager
vor 1 Monat
Sydney, Österreich WOW Recruitment VollzeitWOW Recruitment are proud to be an exclusive recruitment partner for this ambitious and fast-growing fintech company in Sydney.Their continued growth plans see the critical need for a Customer Success Manager.Approximately $70k - $75k per year + Super + Comms A diverse and vibrant international environment Social events - including Ping Pong...
-
Customer Service Manager
vor 4 Wochen
Sydney, Österreich Rhino-Rack VollzeitJob Category: Call Centre and Customer ServiceAt Rhino-Rack, we're more than just a leading manufacturer of roof racks, bike carriers, and vehicle accessories—we're a community driven by core values that put people first.We believe in customer centricity, innovation, and continuous growth.Here, you'll thrive in a dynamic, fast-paced environment where your...
-
Customer Service Manager
vor 4 Wochen
Sydney, Österreich Rhino-Rack VollzeitJob Category: Call Centre and Customer ServiceAt Rhino-Rack, we're more than just a leading manufacturer of roof racks, bike carriers, and vehicle accessories—we're a community driven by core values that put people first.We believe in customer centricity, innovation, and continuous growth.Here, you'll thrive in a dynamic, fast-paced environment where your...
-
Customer Service Manager
vor 4 Wochen
Sydney, Österreich Rhino-Rack VollzeitJob Category: Call Centre and Customer ServiceAt Rhino-Rack, we're more than just a leading manufacturer of roof racks, bike carriers, and vehicle accessories—we're a community driven by core values that put people first.We believe in customer centricity, innovation, and continuous growth.Here, you'll thrive in a dynamic, fast-paced environment where your...
-
Customer Service Manager
vor 2 Monaten
Sydney, Österreich Michael Page Australia VollzeitWestern Sydney LocationCareer Progression About Our Client Why You'll Love Working With Us: Competitive Salary & Benefits: Enjoy a generous package and comprehensive benefits.Career Growth: Advance your career with ongoing training and development opportunities.Supportive Environment: Be part of a collaborative team that values your input and...
-
Customer Service Manager
vor 2 Monaten
Sydney, Österreich Michael Page Australia VollzeitWestern Sydney LocationCareer Progression About Our ClientWhy You'll Love Working With Us:Competitive Salary & Benefits: Enjoy a generous package and comprehensive benefits.Career Growth: Advance your career with ongoing training and development opportunities.Supportive Environment: Be part of a collaborative team that values your input and...
-
Customer Service Manager
vor 2 Monaten
Sydney, Österreich Splend VollzeitAbout Us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle.With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership.But we aren't just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the...
-
Customer Success Manager
vor 2 Wochen
Sydney, Österreich Box VollzeitThis is a Customer Success Manager role with one of the leading companies in AU right now 🔥 -- Box -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Box 🧐🧐**WHY BOX NEEDS YOU:** We are looking for a Customer Success Manager who understands the value of...
