Patient Accounts Processor
vor 1 Monat
Patient Accounts Processor/Administrator Multiple flexible casual positions available Join Us and You Will: Grow your career in a supportive, nurturing environmentHave access to flexible working practicesEnjoy working as part of our close-knit, supportive teamPlay a critical role in our mission to deliver excellent customer serviceThe Role We're looking for a motivated and enthusiastic applicant to join our team in managing a large volume of outbound and inbound calls and emails from discharged patients, as well as providing additional support in invoicing and collections work.
The ideal candidate should be a fast learner and possess a pleasant phone demeanour. The role is based in St Kilda Road, Melbourne.
Key accountabilities of the role include: Assist with patient queries via phone and email.Generation and submission of accounts to patients, health funds and third-party payers.Payment and refund processing.Liaising with patients, health funds and other external stakeholders.Data entry and processing.About You This position is suited to a reliable, self-motivated individual that is looking for a position with flexible work hours/days for example during school hours or around your university timetable. You should possess a strong customer focus and demonstrate excellent communication skills.
Essential Skills and Experience Proven ability to work effectively in a team environment and independently as required.Strong work ethics and reliable worker.Ability to complete tasks within designated timeframes and meet KPI targets.Ability to problem solve, with exceptional organisational skills and the ability to work under pressure.Requirements Must provide a National Police check conducted within the previous 12 months.According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
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