Customer Service Manager
vor 1 Monat
Development opportunity for an aspiring Manager Highly r eputable and trusted community minded Bank Create great experiences and help people achieve their financial goals Excellent training and career progression provided IMB Bank is now recruiting for an Assistant Branch Manager (Banking 2IC) to join our Rouse Hill team.
This role is ideal for a banking or retail professional who is ready to take the next step in their career, focusing on leadership, operations, compliance and lending.
Reporting to the Branch Manager and an integral part of a dynamic team, the key focus areas of the role include: Helping customers and having conversations with them face to face, over the phone and via our online channels regarding their banking and insurance needs Exploring new opportunities to find the right financial solutions that may improve their position Assisting in the completion and management of the branches daily operational and compliance requirements Assisting with management, coaching and staff development activities Contributing to product and service initiatives/activities for the team and region Processing personal loan applications.
We encourage you to apply if you have some or all of the following: Experience/skills working in either a banking or retail/customer service environment with a proven track record of positive performance and aptitude for learning, technology and business operations A genuine passion for providing great service, creating positive customer experiences and people interactions with patience and professionalism Commitment to helping customers in their day to day banking requirements and to achieve their financial goals and dreams Supervisory/team leader experience and want to pursue further development Thrive in a team environment and show initiative, care and attention to detail in your work Exposure to consumer lending (but not essential as training will be provided) About IMB IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking.
Our purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and we've doing so for over 143 years.
An award winning and growing organisation, we've donated more than $11.5 million through our Community Foundation to over 850 projects in the communities in which we live.
As an award-winning Bank and recipients of the WGEA Employer of Choice for Gender Equality, IMB offers some benefits such as: Great training and onboarding Genuine career pathways and opportunity to accelerate your skills and experience with permanent opportunities available once probation is passed A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees including a designated wellbeing day Friendly and professional team environment Product concessions.
Apply now by following the prompts.
For more information contact Nermin Farahat, Branch Manager - ******.
Applications close 15th December 2024.
(Email applications are unable to be accepted).
Please note, this position is referred to internally as "Customer Service Manager" Code: #1 Location: Sydney
-
Customer Service Manager
vor 4 Wochen
Sydney, Österreich Plancare VollzeitSummary: The Customer Service Manager will oversee the customer service operations within the organisation.This role involves managing the customer service team, ensuring high levels of customer satisfaction, and maintaining efficient processes.The Customer Service Manager will also develop strategies to enhance customer experiences and drive customer...
-
Manager, Incident Coordination
vor 21 Stunden
Sydney, Österreich Nsw Department Of Customer Service VollzeitManager, Incident Coordination and Response Role type: Temporary up to 12 Sept 2025Salary: Starting at $145,378 - $168,130 plus 11.5% employer's contribution to superannuation and annual leave loadingGrade: DCS clerk grade 11/12Location: SydneyAbout Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its...
-
Manager, Incident Coordination
vor 22 Stunden
Sydney, Österreich Nsw Department Of Customer Service VollzeitManager, Incident Coordination and Response Role type: Temporary up to 12 Sept 2025 Salary: Starting at $145,378 - $168,130 plus 11.5% employer's contribution to superannuation and annual leave loading Grade: DCS clerk grade 11/12 Location: Sydney About Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with...
-
Manager, Emergency Response
Vor 3 Tagen
Sydney, Österreich Nsw Department Of Customer Service VollzeitManager, Emergency Response Role type: Temp up to 2 years opportunity Salary: Annual base salary starting at $145,378 - $168,130 plus 11.5% employer's contribution to superannuation and annual leave loading Grade: Clerk grade 11/12 Location: Sydney About Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact...
-
Manager, Emergency Response
Vor 3 Tagen
Sydney, Österreich Nsw Department Of Customer Service VollzeitManager, Emergency Response Role type: Temp up to 2 years opportunitySalary: Annual base salary starting at $145,378 - $168,130 plus 11.5% employer's contribution to superannuation and annual leave loadingGrade: Clerk grade 11/12Location: SydneyAbout Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with...
-
Customer Service Manager
Vor 3 Tagen
Sydney, Österreich Trak Recruiting VollzeitCustomer Service Manager (BBBH10531) Wetherill Park, Sydney, AustraliaSalary: AUD70000 - AUD85000 per annum + superannuationThe Company With over a century of experience, we are the industry leader in school uniforms.Our success and reputation are built on putting the customer first and consistently going the extra mile to provide high-quality uniforms at...
-
Customer Service Manager
Vor 3 Tagen
Sydney, Österreich Trak Recruiting VollzeitCustomer Service Manager (BBBH10531) Wetherill Park, Sydney, AustraliaSalary: AUD70000 - AUD85000 per annum + superannuationThe CompanyWith over a century of experience, we are the industry leader in school uniforms.Our success and reputation are built on putting the customer first and consistently going the extra mile to provide high-quality uniforms at...
-
Customer Service Manager
vor 1 Monat
Sydney, Österreich Rhino-Rack VollzeitJob Category: Call Centre and Customer ServiceAt Rhino-Rack, we're more than just a leading manufacturer of roof racks, bike carriers, and vehicle accessories—we're a community driven by core values that put people first.We believe in customer centricity, innovation, and continuous growth.Here, you'll thrive in a dynamic, fast-paced environment where your...
-
Customer Service Manager
vor 1 Monat
Sydney, Österreich Rhino-Rack VollzeitJob Category: Call Centre and Customer ServiceAt Rhino-Rack, we're more than just a leading manufacturer of roof racks, bike carriers, and vehicle accessories—we're a community driven by core values that put people first.We believe in customer centricity, innovation, and continuous growth.Here, you'll thrive in a dynamic, fast-paced environment where your...
-
Customer Service Manager
vor 2 Monaten
Sydney, Österreich Michael Page Australia VollzeitWestern Sydney LocationCareer Progression About Our Client Why You'll Love Working With Us: Competitive Salary & Benefits: Enjoy a generous package and comprehensive benefits.Career Growth: Advance your career with ongoing training and development opportunities.Supportive Environment: Be part of a collaborative team that values your input and...
-
Customer Service Manager
vor 2 Monaten
Sydney, Österreich Michael Page Australia VollzeitWestern Sydney LocationCareer Progression About Our ClientWhy You'll Love Working With Us:Competitive Salary & Benefits: Enjoy a generous package and comprehensive benefits.Career Growth: Advance your career with ongoing training and development opportunities.Supportive Environment: Be part of a collaborative team that values your input and...
-
Customer Service Manager
vor 4 Wochen
Sydney, Österreich Rhino-Rack VollzeitJob Category: Call Centre and Customer ServiceAt Rhino-Rack, we're more than just a leading manufacturer of roof racks, bike carriers, and vehicle accessories—we're a community driven by core values that put people first.We believe in customer centricity, innovation, and continuous growth.Here, you'll thrive in a dynamic, fast-paced environment where your...
-
Customer Service Manager
vor 2 Monaten
Sydney, Österreich Splend VollzeitAbout Us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle.With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership.But we aren't just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the...
-
Customer Service Manager
vor 1 Tag
Sydney, Österreich Clearcompany VollzeitInnovation is and will always be the core to SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery.SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands.At the heart of it all it is simple: We bring financial services to the next level with...
-
Customer Service Manager
vor 2 Monaten
Sydney, Österreich Sap Fioneer VollzeitInnovation is and will always be the core to SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery.SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with...
-
Customer Service Manager
vor 1 Monat
Sydney, Österreich Programmed VollzeitPERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and décor.Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.About the roleThe...
-
Customer Service Manager
vor 1 Tag
Sydney, Österreich Safewill VollzeitOur Story At Safewill, we're reshaping end-of-life planning in Australia, making it more affordable, personal, and accessible for all.Since our launch, we've grown rapidly to become one of the country's fastest-growing tech companies.Backed by leading investors like Westpac's Reinventure Fund, Carthona Capital, and Flying Fox Ventures, we're scaling fast -...
-
Customer Service Manager
Vor 3 Tagen
Sydney, Österreich Clearcompany VollzeitInnovation is and will always be the core to SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery.SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands.At the heart of it all it is simple: We bring financial services to the next level with...
-
Customer Service Manager
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitPharmaceuticals & Medical Devices (Healthcare & Medical) My client is a global medical technology company with many successful facets to their business.They have a well-established brand with multiple product lines that need continuous support.A large component of this role will be Customer Service Management starting with the team itself.There are 10...
-
Customer Service Manager
vor 2 Monaten
Sydney, Österreich I-Pharm Consulting Australia Pty Ltd VollzeitPharmaceuticals & Medical Devices (Healthcare & Medical) My client is a global medical technology company with many successful facets to their business.They have a well-established brand with multiple product lines that need continuous support.A large component of this role will be Customer Service Management starting with the team itself.There are 10...
