Account Manager
vor 2 Wochen
How will you make an impact?Are you passionate about making a positive impact to our members dignified retirement?
You will be key to our success, driving client satisfaction and business growth through strong relationships and exceptional service.The opportunityWe are seeking a seasoned Account Manager to join our team.
In this role you will be entrusted with a critical key account allocation, giving you the opportunity to showcase your exceptional relationship-building and client management skills.
You will develop and maintain strong and valued B2B relationships at all levels of seniority within your allocated portfolio.
In addition, you will be responsible for the retention and growth of an employer/member portfolio through various servicing and engagement activities.
You will have the opportunity to develop a thorough understanding of your key account employers and their members and the overall market.We need a dynamic individual who brings not just experience but also a genuine passion for the role and our industry.
Your comprehensive understanding of client management and your enthusiasm for client success will be pivotal.
Your talent for building and maintaining relationships will be essential in propelling our business forward.Some Key Responsibilities:Retention and growth of an employer/member portfolio through various servicing and engagement activitiesDevelop and maintain relationships with key stakeholders and business partners, including attendance at industry and partner events, conferences and awards programs (This will include a limited number of evening and weekend events across the year)Delivery and execution of formalised client Engagement Strategies to all employer accountsIdentify, develop and win new business, maintaining relationships with prospective employers as well as ensuring the smooth transition of any large new business winsAbout you:Strong technical proficiency in all matters superannuationAbility to develop and implement successful account management and sales strategies, including the development and growth of strong B2B relationshipsAbility to develop a thorough understanding of employers, their members, and the overall market in which it operatesKnowledge of the industrial relations environment and superannuation issues (e.g., State/Federal Awards and EBA's)Knowledge necessary to be an authorised representativeAbility to analyse and understand employer and member data and communicate these insights and trends to relevant parties both internally and externallyConfident presentation and public speaking skills to medium and large groupsExcellent organisational skills, with the ability to work both autonomously and as part of a teamStrong commercial acumen and accomplished networking skillsOutstanding Influencing & negotiation skillsRG146 Accreditation is mandatory, diploma of Financial Planning is desirableWhat can we offer you?Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future.
We value diversity of thought and have an open and flexible workplace.
Some industry leading benefits we offer include:Hybrid and flexible work environment15% superannuationAdditional paid leave over Christmas and New YearAdditional 5 days paid "flex leave", so that you can take time out when you need it18 weeks paid parental leave3 days community service leave4 weeks paid gender affirmation leaveAccess to long service leave at 5 yearsAccess to subsidised financial adviceDedicated per person development budget to support your growthJust to name a fewAbout usAt Hostplus, we passionately provide our over 1.8 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super.
We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?Our commitment to diversity and inclusionWe are dedicated to creating an inclusive workplace where everyone feels valued and appreciated for being their authentic selves.
We celebrate diversity and believe that different backgrounds and experiences enrich our relationships and bring meaningful benefits to our people, our members, and the communities we serve.We welcome applications from everyone and if you require any adjustments made during the recruitment process, we encourage you to reach out to us at ****** and to let us know how we can support.How do I apply?If you are interested in this opportunity, please follow the prompts to make an application.We have an important duty to our members, all appointments are made subject to a satisfactory National Police, Bankruptcy and Insolvency Check.
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