Dental Client Services and Administration Co-Ordinator

vor 17 Stunden


City of Melbourne, Österreich Giorgio Dental Lab Vollzeit

Dental Client Services and Administration Co-Ordinator Giorgio Dental Laboratory has been supporting dentists with high-quality restorations for over 40 years. We are a family-run business built on precision, teamwork, and exceptional customer service. Our modern, full-service laboratory combines craftsmanship with cutting-edge technology to deliver consistent quality to our valued clients. About Us Giorgio Dental Laboratory has been supporting dentists with high-quality restorations for over 40 years. We are a family-run business built on precision, teamwork, and exceptional customer service. Our modern, full-service laboratory combines craftsmanship with cutting-edge technology to deliver consistent quality to our valued clients. About the Role We are looking for a friendly, organised and proactive Dental Client Services and Administration Co-Ordinator to join our team. This role is ideal for someone who enjoys working in a dental or clinical environment and thrives in a position that blends client communication, administration, and workflow support. You will be the key link between our dental clients and our internal production team, ensuring all cases are entered accurately, instructions are clear, and workflows run smoothly from start to finish. Your day will include assisting with client enquiries, supporting technicians with case coordination, organising deliveries, and ensuring the front office operates efficiently. Key Responsibilities Provide administrative and customer service support across departments Accurately enter and manage client cases in the Laboratory Management System Liaise with dentists and technicians to confirm details and instructions Prepare and dispatch completed dental cases, ensuring accuracy and timeliness Plan daily delivery routes and manage incoming/outgoing deliveries Hold a current driver's licence for delivery coordination duties Generate invoices, quotations, and workflow reports Answer phones, manage emails, and handle client enquiries with professionalism What We’re Looking For Experience working in a dental surgery administration environment is highly advantageous Experience in administration and customer service (medical/dental preferred but not essential) Minimum of 1‑2 years’ administration experience Minimum of 1‑2 years’ customer service experience Strong attention to detail and organisational skills Confident communication and a proactive attitude Ability to multitask and work well under pressure Comfortable with computer systems and process management Positive, team‑oriented mindset with a good sense of humour Australian citizenship required Why Join Us Supportive, family‑run environment where your contribution is valued Modern, well‑equipped laboratory with a close‑knit and professional team Training provided Long‑term career growth opportunities in a stable, respected business #J-18808-Ljbffr


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