National Customer Service Manager
Vor 4 Tagen
What you'll be doing Leading and coaching customer service teams Standardising and improving processes Resolving escalated customer issues Collaborating with Operations, Logistics, and HR Monitoring key metrics and driving continuous improvement What we're looking for Experience managing multi‑site or national teams Strong leadership and communication skills Analytical, with a focus on process improvement Proficient in Microsoft Office 365 and customer service systems Experience in logistics or freight forwarding is a plus Willing to travel when required What we offer Competitive salary package Ongoing learning and development to support your career growth Flexible work arrangements and a supportive work‑life balance Access to a range of employee benefits, including wellbeing programs Opportunity to be part of a dynamic, values‑driven organisation making a global impact About Us PIL Australia is a dynamic Shipping Agency business, representing carriers Pacific International Lines (PIL) and Mariana Express Lines in Australia. Part of the Singapore based Pacific International Lines Group, PIL AU has been offering regular liner services across all major ports in Australia, for over 30 years. We believe people are the key to our success; when you join our team, you'll see that we pride ourselves on giving our people the space to show what they can do and take opportunities others might not see How to Apply If this role sounds like the right fit for you, please click on Apply Now, upload your resume, and answer a few quick questions. We're looking forward to hearing from you Employment with PIL Australia is subject to the satisfactory outcome of a Nationally Coordinated Criminal History Check (NCCHC) Police Check. Employment Notices Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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National Customer Service Manager
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City of Melbourne, Österreich Lineage Logistics VollzeitNational Customer Care Manager page is loaded## National Customer Care Managerlocations: Dandenong South, Melbournetime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries...
