Resolutions Officer — Drive Fair Outcomes

Apply to join Hostplus as a Resolutions Officer. About the role You’ll turn facts into fair outcomes. As a Resolutions Officer, you’ll help manage member complaints through AFCA, craft clear, evidence‑based responses, and spot opportunities to reduce issues at the source so members get timely, transparent resolutions. Your day will involve liaising...

How will you make an impact? You’ll turn facts into fair outcomes. As a Resolutions Officer, you’ll help manage member complaints through AFCA, craft clear, evidence‑based responses, and spot opportunities to reduce issues at the source—so members get timely, transparent resolutions. The opportunity As a Resolutions Officer, much of your time will be...

GROW Inc | Sydney, New South Wales, Australia Dispute Resolution Specialist Join GROW Inc, a leading Australian FinTech company, to work as a Dispute Resolution Specialist in our centre of excellence for complaint resolution. You will handle end‑to‑end complaint processes for the Trustee office, delivering fair and timely outcomes while ensuring...

Senior Resolutions Officer, Resolutions Team 2 Join the Victorian Department of Health as a Senior Resolutions Officer in Resolutions Team 2. The role reports to the Manager, Resolutions and focuses on managing a wide range of health complaints, including the most complex complaints about Victorian health service providers. About The Role The Senior...

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose.Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of...

Dispute Resolution Specialist GROW Inc Company Description Founded in 2016, GROW Inc is an Australian FinTech company that solves major problems in the Superannuation and Managed Funds industries. We build advanced administration platforms that use Distributed Ledger Technology to make superannuation and investment information more timely and accessible,...

Member Resolutions Officer - Administration Job Description At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn...

Dispute Resolution Officer – Casual 1 to 2 days per week At Safe Financial, we’ve been helping Australians for over 25 years with fair and responsible financial solutions. We take pride in being a values‑led organisation where customer fairness, compliance, and integrity come first. We’re now seeking a Dispute Resolution Officer to join our growing...

The Role As Afterpay's Dispute Resolutions Specialist, you will report to the Dispute Resolutions Team Leader and handle and resolve customer and merchant disputes in a fair, transparent and timely manner. You will be the key point of contact within our Customer Service team for all escalated disputes and will be closely involved in the complaint lifecycle...

A financial fairness organization is seeking a Senior Dispute Resolution Specialist to join their Superannuation team in Melbourne. This role involves reviewing complex financial complaints from consumers and businesses, negotiating fair outcomes, and drafting decisions when resolution is not achieved. Candidates should have strong complaint handling...