Desktop Support Officer

vor 4 Wochen

City of Melbourne, Österreich Axiom Technologies Vollzeit

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Key Responsibilities and Requirements 4+ years of Experience in Level 2/3 desktop support. Windows 10 or 11 Admin troubleshooting experience of Intune, cloud and thick build machines Keep up with Windows App and Update release information Provide Web application support for Edge or Chrome Provide Cloud application support (collaborate with app owners where required) Support 3 rd party applications like Microsoft, Java and Adobe (raise cases with the vendor where required) Familiar with AppV applications, MS Store Apps and packaged applications Troubleshoot / find root cause for general performance issues Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones Office license management or troubleshooting Keep up with release information for MS Office and security updates Support Office issues for native laptop or cloud applications Collaborate with MS Outlook app owner when required to find root cause for Outlook issues Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must. Ability to co-ordinate with various technical groups and can fix issues remotely for the users. Should be able to fix and troubleshoot all the application issues deployed on end user systems. Good Client management and communication skills. Should be able to troubleshoot if any application is not working due to network related issues. Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Good Understanding of ITIL concept & ticketing tool. Accurately document all work performed through ticketing system including details. Personal Attributes Good knowledge of Infrastructure support. Strong analytical and problem-solving capabilities Well organized and extremely detail-oriented Strong customer service ethic and great communication skills, both oral and written Passionate about delivering quality no matter what you are doing Can work both independently and in a collaborative team-oriented environment A self-starter, motivated to push the limits and think outside of the box Fondness for solutions that are simple, elegant, and effective Ability to work with and maintain confidential information Technical Requirements In-depth knowledge of Microsoft Office applications PC/Laptop hardware PC/Laptop peripherals, including printers Basic Knowledge Active Directory Exchange Apple OS SCCM Qualifications At least two of the following: PC/Laptop OEM Maintenance Certification, CompTIA A+ Certification, Microsoft Certified IT Professional (MCITP) certification in the desktop area, Microsoft Office Specialist (MOS) Certification Experience 3+ years of relevant experience. To apply, please forward your resume to #J-18808-Ljbffr

  • Desktop Support Officer

    vor 3 Wochen

    City of Brisbane, Österreich Department of Customer Services, Open Data and Small and Family Business Vollzeit

    Desktop Support Officer – Department of Customer Services, Open Data and Small and Family Business The Desktop Support Officer, part of CITEC’s Modern Workplace Team, delivers Microsoft Windows endpoint and Microsoft 365 management for Queensland Government agencies. Based in Brisbane, the officer provides Tier 2 desktop support, ensuring seamless...

  • Desktop Support Officer

    vor 3 Wochen

    City of Brisbane, Österreich Queensland Government Vollzeit

    As a member of CITEC’s Modern Workplace Team, you will deliver Microsoft Windows endpoint and Microsoft 365 management for Queensland Government agencies. Based in Brisbane, you’ll play a key role in providing Tier 2 desktop support, ensuring seamless hardware and software functionality, and resolving technical issues with outstanding customer service....

  • Desktop Support Officer

    vor 3 Wochen

    City of Brisbane, Österreich Queensland Government Vollzeit

    As a member of CITEC’s Modern Workplace Team, you will deliver Microsoft Windows endpoint and Microsoft 365 management for Queensland Government agencies. Based in Brisbane, you’ll play a key role in providing Tier 2 desktop support, ensuring seamless hardware and software functionality, and resolving technical issues with outstanding customer service....

  • Desktop Support Officer

    vor 2 Wochen

    City of Melbourne, Österreich Centorrino Technologies Vollzeit

    Desktop Support Officer Centorrino Technologies (CT), a recognized Great Place to Work in 2024, is expanding its Melbourne-based team and seeks a full‑time Desktop Support Officer to provide high‑quality onsite technical support at our customer site in Wyndham Vale. Overview Deliver friendly and knowledgeable support to customers across a range of...

  • Senior Desktop Support Officer

    vor 1 Tag

    City of Melbourne, Österreich ADL Group Australia Vollzeit

    • Location of work: VIC: Port Melbourne / NSW: Lindfield West or North Ryde | Onsite • Estimated start date: Wednesday, 28 January 2026 • Security Clearance: Existing or able to obtain baseline Our federal client, the Department of Industry, Science and Resources (DISR) is seeking an experienced Senior Desktop Support Officer to join the ICT Support...

  • Senior Desktop Support Officer

    vor 1 Tag

    City of Melbourne, Österreich CareCone Group Vollzeit

    Position: Senior Desktop Support Officer Location: VIC, NSW Duration: 12 Months with extension We are looking for a "Senior Desktop Support Officer" for one of our Federal Client based in VIC, NSW. Responsibilities Customer service support: Level 4 (SFIA) – Monitors service delivery channels and collects performance data. Assists with the specification,...

  • Desktop Support Specialist

    vor 1 Tag

    City of Melbourne, Österreich Strategic Partners Australia Vollzeit

    Senior Desktop Support Officer – APS6. One of our Federal Government Clients is seeking to engage a Senior Desktop Support Officer - APS6. Contract Duration: 17 Months (05 Months initially + 12 Months extension) Eligibility: You must have Baseline Security Clearance or above. Tentative Start Date: 28th Jan 2026 Position Description Department Project &...

  • Desktop Support Analyst

    vor 3 Wochen

    City of Melbourne, Österreich Talent International Vollzeit

    6-12 month ongoing contract with the view to extend Conveniently located in CBD (5 days' in the office) Join a high performing team within the utility domain We currently have an exciting opportunity for an experienced Desktop Support Analyst to join this leading utility company. The successful candidate will be responsible for the ongoing systems...

  • Desktop Support

    vor 3 Wochen

    Council of the City of Sydney, Österreich Bell Potter Securities Vollzeit

    Bell Potter Securities Limited is a market leading stockbroking and financial advisory firm that is a part of the listed Bell Financial Group (ASX:BFG). We have a long track record of offering high-quality professional advice to private, corporate and institutional investors across Australia. We are currently seeking to recruit a recent graduate for a...

  • Desktop Support Officer

    vor 3 Wochen

    Townsville City, Österreich Axiom Technologies Vollzeit

    Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call...