Customer Service Coordinator
vor 2 Wochen
We are seeking a Customer Service Coordinator to join our team at Port Botany NSW. In this role, you will act as the primary liaison between our customers and the scheduling teams, ensuring seamless communication and efficient operational outcomes. This is a permanent, full-time position, with work required across Monday–Sunday. You will manage customer operational requests, support container and vessel movements, and build strong relationships with local and international stakeholders. You will also oversee a dedicated customer portfolio, with a focus on driving continuous improvement in vessel utilisation, container flow, and logistics processes to ensure smooth daily operations. Key Responsibilities Act as the primary liaison between customers and national scheduling teams across terminals in Melbourne, Sydney, Brisbane, and Perth. Manage daily customer operational needs, including delivery changes, damage reports, empty container movements, and stack run-in requirements to support vessel utilisation. Build and maintain strong relationships with local and international stakeholders, with a solid understanding of customer requirements. Oversee a dedicated customer portfolio, providing tailored support and identifying opportunities to enhance service delivery and revenue. Drive continuous improvement in vessel utilisation, container flow, and logistics processes, including developing improved customer interfaces. Provide proactive, responsive customer service through early planning, prompt action, and clear communication. Qualifications, Skills and Experience Strong communication skills, with the ability to build effective working relationships with client lines and terminal operations teams. Proficient in DP World planning systems (e.g., Sn4, SSR) and PC-based applications to support reporting and analysis. Able to work both independently and collaboratively in a fast-paced environment, demonstrating flexibility to manage changing priorities. Analytical and proactive approach to identifying operational issues and recommending practical solutions. Willingness to take ownership of role-related projects and drive them through to completion. Shipping, transport, or logistics industry experience is highly desirable. "The job title in this advertisement is tailored for marketing purposes and may differ from the internal title used within our organisation." About DP World DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 115,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door. In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world. #J-18808-Ljbffr
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Customer Service Coordinator
vor 2 Wochen
Council of the City of Sydney, Österreich Buildsafe VollzeitCustomer Service Coordinator Apply at Buildsafe – an innovative leader in building and construction, providing height safety systems and solutions. We are fast‑paced, evolving, and focused on building strong relationships with partners, clients, and our people. About The Role The Customer Service Coordinator is an integral part of our business, working...
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Customer Service Coordinator
vor 2 Wochen
Council of the City of Sydney, Österreich Fluidra VollzeitAre you a hands‑on, customer‑focused professional who thrives in a fast‑paced retail or trade environment? We’re looking for a motivated Customer Service Coordinator to run the Trade Desk daily operations, deliver outstanding service, and help drive performance at our Smithfield branch. About Fluidra At Fluidra, we create the perfect pool and...
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Customer Service
Vor 7 Tagen
Council of the City of Sydney, Österreich Wastech Engineering VollzeitA national waste management leader is seeking a proactive Customer Service Coordinator for its Service & Repair Centre in Smithfield NSW. This role involves customer communication, scheduling technicians across NSW & QLD, and ensuring high service standards. The ideal candidate will have at least 2 years' experience in customer service, excellent...
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Customer Service
vor 2 Wochen
Council of the City of Sydney, Österreich Fluidra VollzeitA leading pool and wellness company in Sydney is seeking a motivated Customer Service Coordinator to enhance trade operations and deliver exceptional service. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work independently. This role offers various employee benefits, including a...
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Customer Service Coordinator
Vor 7 Tagen
Council of the City of Sydney, Österreich Wastech Engineering VollzeitOverview Location: Smithfield NSW (Service & Repair Centre) Wastech is a national leader in innovative waste management, engineering, and resource recovery solutions. We combine world-class technology with local manufacturing and service capability to solve Australia’s recycling and sustainability challenges. Our values — Safety, Integrity, Innovation,...
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Logistics Customer Liaison
vor 24 Stunden
Council of the City of Sydney, Österreich Dp World VollzeitA global logistics company is seeking a Customer Service Coordinator located in Port Botany, NSW. In this full-time permanent role, you will manage customer operational requests, enhance service delivery, and build relationships with stakeholders. Ideal candidates should demonstrate strong communication skills and preferably have experience in shipping or...
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Customer Service Coordinator
vor 2 Wochen
Council of the City of Sydney, Österreich UniLodge Australia Pty VollzeitDeliver excellent customer service and play a key role in crafting memorable experiences for our student residents. Position Summary Location: Western Sydney University Village, Hawkesbury NSW Open to part‑time candidates; weekend availability may be required. Opportunities for career growth and development. UniLodge specialises in student accommodation...
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Customer Service Coordinator
Vor 3 Tagen
City of Parramatta Council, Österreich Tate VollzeitCustomer Service Coordinator Location: Tate Parramatta, New South Wales, Australia Salary: A$75,000.00 – A$85,000.00 Purpose The Customer Services Coordinator will provide exceptional customer service support for both the domestic & international sales teams and distribution partners. This includes general sales administrative duties and processing of...
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Customer Service Coordinator
vor 2 Wochen
Council of the City of Sydney, Österreich UniLodge Australia Pty VollzeitDeliver excellent customer service and play a key role in crafting memorable experiences for our student residents. NEW OPPORTUNITY We’re seeking a passionate customer focused professional to join our team as a Customer Service Coordinator (CSC), on a casual basis. If you enjoy a role that offers a bit of variety, can be both quiet and busy, and you’re...
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Customer Service Officer
vor 3 Wochen
Council of the City of Sydney, Österreich Thales VollzeitCustomer Service Officer (Inventory Coordinator) Thales, Orchard Hills, New South Wales, Australia Benefits Fitness Passport Discount – access to a network of gyms across AUS starting at $15 P/W Employee discounts with multiple affiliates (travel, car hire, tech, medical insurance) Modernised Paid Parental Leave Veterans Leave Family support through...
