Customer Support Specialist

vor 1 Woche


Linz, Österreich TeamViewer Germany GmbH Vollzeit

Responsibilities

 

Are you open, communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team as a Customer Support Specialist (all genders), satisfying our customers by delivering an outstanding customer experience.

  • Support our existing customers with their technical and accounting issues over the phone, ticket and chat
  • Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
  • Identify customer needs and forward such requests to our sales department
  • Work closely with all members of the Customer Support team to deliver a best-in-class experience for our customers

 

Requirements

 

  • University degree in the field of economics, or other relevant vocational education such as commercial or technical training
  • Fluency in German and English is mandatory, other languages are a plus
  • Windows®/Mac user knowledge desirable
  • At least some experience working with customer and/or in sales, e.g. Internships
  • Determination, enthusiasm and willingness to learn
  • Working independently is just as important to you as team spirit
  • Strong communication skills and passion for working with people

 

What we offer

 

  • Onsite Onboarding in our HQ office for an optimal start
  • Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
  • Public transport friendly offices
  • Special terms for local gyms
  • Access to Corporate Benefits platform with many discounts
  • Regular Team events and company-wide celebrations
  • Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
  • Hybrid and Flexible work time with up to 50% home office
  • Work From Abroad Program allowing up to 40 days of work outside your contracting country
  • We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us
  • For employees in Austria:  attractive compensation package above the collectively agreed minimum basic salary  (according to the IT-KV: AT/Einstiegsstufe 2.396€ gross/month)   


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    About Dynatrace Austria GmbH">Dynatrace is a leading unified observability and security company, empowering innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps...


  • Linz, Oberösterreich, Österreich Maersk Vollzeit

    Transforming Global TradeAt Maersk, we're shaping the future of logistics and customs services. Join us as an International Customs Clearance Specialist in Linz, Austria.We offer a dynamic work environment with opportunities for professional growth and development, a competitive salary and benefits package, training and mentoring programs to expand your...


  • Linz, Oberösterreich, Österreich Dynatrace Vollzeit

    Job Title: Senior IT Support SpecialistWe are seeking a highly skilled Senior IT Support Specialist to join our Corporate IT Technical Support function based in Linz. In this role, you will be the first point of contact for our employees to enable their digital work life.Key Responsibilities:Monitor communication channels and ticket systems, and work on the...


  • Linz, Oberösterreich, Österreich Dynatrace Vollzeit

    Job DescriptionAs a Senior Customer Solution Engineer at Dynatrace, you will play a crucial role in our Global Customer Support team. Your primary responsibility will be to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform. You will leverage your expertise in product, troubleshooting, and...


  • Linz, Österreich TeamViewer Vollzeit

    Company Description TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control, and support devices. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity. Our team is committed to quality and passionately leading the...


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    About Dynatrace Austria GmbHAs a leading provider of unified observability and security, Dynatrace Austria GmbH offers a culture of excellence with competitive compensation packages that recognize and reward top performers. Our employees collaborate with the largest cloud providers, including AWS and Microsoft.Salary InformationWe offer an estimated salary...

  • IT Support Specialist

    vor 3 Wochen


    Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    We are seeking a skilled IT Support Specialist to join our team at Dynatrace Austria GmbH. As a key member of our Corporate IT Technical Support function, you will play a critical role in providing top-notch support to our employees.The ideal candidate will have a strong background in IT, with experience in troubleshooting and resolving technical issues. A...


  • Linz, Oberösterreich, Österreich jobs Recruiting GmbH Vollzeit

    JobbeschreibungWir suchen eine erfahrene Person, die unser Sales Team unterstützen kann. Als Sales Support Specialist bist du für die erfolgreiche Umsetzung von Projekten verantwortlich und unterstützt unseren Head of Sales bei der täglichen Arbeit.Deine AufgabenUnterstützung des Sales Teams bei der erfolgreichen Umsetzung von ProjektenVerantwortung...


  • Linz, Österreich ventopay gmbh – Österreich Vollzeit

    Du bist motiviert, arbeitest gerne im Team und suchst nach einer neuen Herausforderung? Dann bist du bei uns richtig! ventopay ist mit der mocca® Produktlinie der Innovations - und Technologieführer bei der Digitalisierung in der Gemeinschaftsverpflegung. Die Produktpalette beinhaltet neben einem umfassenden Kassen-, Bezahl - und Abrechnungssystem auch...


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    Why You Will Love This Role:Dynatrace, a leading provider of unified observability and security solutions, is seeking an experienced Senior Technical Support Engineer to join our Global Customer Support team. We offer a dynamic work environment that fosters excellence, recognizes and rewards performance, and provides competitive compensation packages.We...


  • Linz, Österreich Lagermax Unternehmensgruppe Vollzeit

    Customer Service Specialist (m/w/d)Spannende und abwechslungsreiche TätigkeitAngenehmes Arbeitsklima in einem motivierten TeamFlache Hierarchien für selbstständiges und eigenverantwortliches ArbeitenLangfristige Anstellung mit vielseitigen Entwicklungs- und Weiterbildungsmöglichkeiten Flexible Arbeitszeiten (Gleitzeit, Homeoffice)Zusätzliche...

  • IT Support Specialist

    vor 3 Wochen


    Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    We are looking for a skilled IT Support Specialist to join our Corporate IT Technical Support function in Linz. Dynatrace exists to make software work perfectly.Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data.Main ResponsibilitiesTaking...


  • Linz, Oberösterreich, Österreich KGH Customs Services Österreich GmbH Vollzeit

    Company OverviewAt KGH Customs Services Österreich GmbH, we are at the forefront of transforming the logistics industry with our cutting-edge customs services. Our mission is to provide unparalleled end-to-end customs visibility, ensuring seamless coordination of supply chains and timely movement of goods globally.SalaryThe successful candidate can expect a...


  • Linz, Oberösterreich, Österreich Job World GmbH Vollzeit

    Become a part of a highly regarded Greentech company!Job World GmbH is looking for an experienced Sachbearbeiter/in to join our team as a technical support specialist in the HKLS department.Our ideal candidate will be responsible for:Providing top-notch customer service and support via phone and emailCollaborating with our customer service team to resolve...


  • Linz, Oberösterreich, Österreich CycloTech Vollzeit

    Job Title: Executive AssistantJob Summary:We are seeking a highly organized and proactive Executive Assistant to provide administrative support to our management and company teams. The ideal candidate will possess strong interpersonal and communication skills, with the ability to manage multiple tasks efficiently.Key Responsibilities:* Provide high-level...


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    About DynatraceDynatrace is a leader in unified observability and security, providing a culture of excellence with competitive compensation packages. Our employees work with leading cloud providers to create strategic alliances.The Dynatrace Platform uses cutting-edge technologies, including Davis hypermodal AI, to help customers modernize and automate cloud...


  • Linz, Oberösterreich, Österreich Dynatrace Vollzeit

    Job Title: Senior IT Support EngineerWe are seeking a skilled IT Support Engineer to join our Corporate IT Technical Support function. In this role, you will be the first point of contact for our employees, providing technical assistance and support for our modern Windows, MacOS, and Linux workstations.Monitor and respond to IT support requests and incidents...


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    Discover a world where software works perfectly at Dynatrace Austria GmbH. We are seeking a highly skilled High-Tech IT Support Specialist to join our Corporate IT Technical Support function in Linz.The ideal candidate will have completed IT education and possess first-hand practical experience. Proficiency in Microsoft environment (OS, M365, Active...


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    We are seeking a highly skilled Digital Support Specialist to join our Corporate IT Technical Support function in Linz, Austria. Our platform combines broad and deep observability with continuous runtime application security to provide answers and intelligent automation from data.As a key member of the team, you will be the first point of contact for...

  • Tech Innovator

    vor 3 Wochen


    Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    Unlock Your Potential with DynatraceAs a Senior Customer Solution Engineer at Dynatrace, you'll be part of our Global Customer Support team, working directly with customers to resolve technical issues and problems related to our SaaS and Managed products. You'll interact with diverse customer technology ecosystems, collaborate with application specialists to...