Residence Staff

vor 2 Wochen


Wien, Wien, Österreich Foreign & Commonwealth Office Vollzeit
Job Description (Roles and Responsibilities) 1


The British Embassy in Vienna is part of a world-wide network, representing British political, economic and consular interests overseas and is now looking to recruit
a live-in Residence Staff Member to work at the British Ambassador's residence in Vienna.

You will be joining the
Residence Staff Team and support with the housekeeping and events at the HMA's Residence.

What will you be expected to achieve?

  • Regular housekeeping activities such as, cleaning, vacuuming, laundry, ironing, helping in the kitchen etc.
  • Table service at events serving high profile guests e.g., lunches and dinners, teas and coffees, as well as larger events (restaurant experience preferred).
  • Support the Head of House in the reception and management of guests at events as well as inhouse guests staying at the residence.
  • Support the Head Chef with serving and creating a strong kitchentotable oversight.
  • Support the team with serving daily breakfast and lunches to the Ambassador and other housekeeping requests.
  • Support the team with table setting and decorations, flower arrangements etc.
  • Support the team with management of the bar and coffee & tea stations at events.
  • Support the team with house management activities like locking doors, maintaining security protocols etc.
  • Covering for other residence tasks as and when required including when other team members are absent.
Essential qualifications, skills and experience - Strong fluency in verbal English related to role;

  • Experience with housekeeping;
  • Experience with working in teams;
  • Experience with a serving role;
  • Basic command of German;
  • Flexibility and a motivation to get things done including excellent customer focus;
  • Adaptability and a positive mindset towards working as part of a broader team.
Desirable qualifications, skills and experience - Restaurant or hotel experience;

  • Experience of serving at events;
  • Experience dealing with guests.


Required behaviours 1
  • Changing and Improving, Managing a Quality Service, Delivering at Pace, Working Together Application deadline 21 March 2024
Grade - S3

Type of Position - Full-time, Permanent

Working hours per week - 40 Hours + any agreed overtime.

Region - Europe, Eastern Europe & Central Asia

Country/Territory - Austria

Location (City) - Vienna

Type of Post - British Embassy

Number of vacancies - 1

Salary Currency - EUR

Salary - 2209 EUROS gross payable 15 times per year (this includes board and lodging)

Start Date - 1 May 2024

Other benefits and conditions of employment 1

This is a permanent, full-time position of 5 days (40 hours net) per week. Hours of duty are determined by the Ambassador


The annual leave entitlement is 25 days per year pro rata and the Embassy also enjoys 14 Austrian / UK public holidays per year and we are committed to ensuring a work / life balance.

The probationary period is one week.

Additional information 1


Please be advised that the British Embassy will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.


  • Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.

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