Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können


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    Melbourne, Österreich Marsh Vollzeit

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  • Client Executive

    vor 2 Monaten


    Melbourne, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in Melbourne CBDClient Executive (Insurance Broker)What can you expect?The Client Executive in Honan’s Real Estate division is responsible for contributing to the business growth objectives of Honan Insurance Group through the development of new business and retention of existing business,...


  • East Melbourne, Österreich neurocare Clinics Australia Vollzeit

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  • Client Manager

    vor 3 Monaten


    Melbourne, Österreich Marsh Vollzeit

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    Melbourne, Österreich Marsh Vollzeit

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  • Innovation Designer

    vor 1 Monat


    Melbourne, Österreich IBM Vollzeit

    Introduction Ranked by Forbes as one of the world's best employers in 2022, IBM promotes growth and innovation to lead as we enter the era of hybrid cloud and AI - helping clients transform their business. As an Innovation Designer, you will be a member of a technical sales agile team to co-develop innovative business solutions with our clients. You...


  • Melbourne, Österreich Domain Vollzeit

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  • Melbourne, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position, based in the Melbourne office:Client Relationship ManagerWhat can you expect? An exciting opportunity has become available for a Client Relationship Manager or Principal to join Marsh in Melbourne. Working within the Affinity team, you will be responsible for the growth, profitability and client...

  • Brand Sales Specialist

    vor 2 Wochen


    Melbourne, Österreich IBM Vollzeit

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  • Melbourne, Österreich IBM Vollzeit

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  • Client Associate

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    Melbourne, Österreich Advertising Industry Careers Vollzeit

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  • Melbourne, Österreich Cognizant Vollzeit

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  • Melbourne, Österreich IBM Vollzeit

    Introduction IBM Brand Technical Specialists have extensive technical knowledge to sell Business Unit specialty or brand products to clients in order to remove all technical inhibitors to sales opportunities. They are technical experts who design viable client solutions by leveraging current product capabilities while providing input to product teams for...

  • Business Development

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    Melbourne Metro, Österreich Buddy Advisory Vollzeit

    Company Information:Our client is a digital healthcare trailblazer. Progressive and purpose-driven, the business offers a range of services connecting patients with specialists nationally made possible through innovative technology and partnerships with local hospitals. An exciting new opportunity currently exists for a Business Development & Partnerships...

  • Account Executive

    vor 1 Monat


    Melbourne, Österreich WTW Vollzeit

    WTW is seeking a full time Account Executive to join our fast paced and vibrant Commercial team in our Melbourne office. The successful candidate will be responsible for and have experience in all aspects of client servicing to maintain and grow an existing book of SME and Commercial business, along with a portfolio of high-net-worth Private Clients. Key to...


  • Melbourne, Österreich Amazon Vollzeit

    Description About Amazon Web Services. AWS Sales, Marketing, and Global Services (SMGS) in ANZ is responsible for driving revenue, adoption, and growth from the largest and fastest growing small and mid-market accounts to enterprise-level customers. The ANZ Specialist team partners with our field sales and solution architect teams to support our...

  • Service Executive

    vor 1 Monat


    Melbourne, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in Melbourne CBDService Executive (Insurance Broker)What can you expect?The Service Executive in Honan’s Real Estate division is responsible for the servicing of a portfolio of accounts which is allocated by the Account Manager, ensuring high quality customer service. In this role, you’ll...


  • Melbourne, Österreich BNY Vollzeit

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...

Client Services Specialist

vor 2 Monaten


Melbourne, Österreich NGARE EMPLOYMENT SOLUTIONS PTY LTD Vollzeit
  • Are you passionate about helping people secure their financial future?
  • Are you a skilled communicator with a talent for engaging individuals?
  • Be part of a high performing and close-knit client services team

CareSuper is an innovative and award-winning profit-to-member fund that puts members first in everything we do. We aim to be widely recognised as a leading fund that delivers superior outcomes for its professionally minded members.

If you've ever found yourself asking ‘can we do this better?' then you're exactly the kind of person we're looking for.

The opportunity

We are continuously searching for ways to keep our members informed and well-educated when it comes to their super You will be responsible for making outbound calls to our valued members providing personalised assistance and guidance to help them navigate retirement offerings with the fund. You will be key to building awareness of our ancillary benefits and maximising retention and loyalty.

Your main goal will be to engage with people on the phone addressing their concerns and empower them to make informed decisions about their superannuation accounts.

Responsibilities

  • Contact new & existing members to educate, inspire and grow funds under management
  • Listen attentively to members needs and provide timely call backs and follow up action
  • Proactively identify opportunities to enhance member experience and satisfaction
  • Build awareness and education of our suite of retirement products
  • Collaborate with internal teams to resolve member inquires or complex issues
  • Capture and maintain accurate information on our CRM

What you'll bring

The successful applicant will be self-motivated with excellent communications skills. Able to build rapport with all members but especially those heading towards retirement.

  • Experience in providing exceptional telephone-based customer service preferably within the financial services/ superannuation industry
  • Knowledge of superannuation/ financial services industry
  • Excellent time management, verbal and written communication skills
  • An ability to engage with and influence a target audience
  • Proven ability to meet performance measures and targets
  • Good organisation skills, including working with others or across teams in a collaborative and efficient manner
  • Proficient ability to use Microsoft 365 applications and a CRM tool such as Salesforce (preferable)
  • Tertiary qualified with a Diploma of Financial planning / RG 146 qualified or prepared to immediately undertake accreditation in this area

Why CareSuper?

Apart from our status as a high-performing Industry Super Fund and focus on providing high quality member customer service, we recognise that our staff are the drivers of our success. We are genuinely committed to delivering workplace diversity, sustainability, and flexible working arrangements. Our culture is under pinned by "SPIRIT" which stands for Service, Professionalism, Integrity, Relationships, Innovation and Teamwork.

We invest in the health, wellbeing, and development of our people by offering a range of great benefits to support you to be your best - professionally and personally. These are some of our many great benefits:

  • Unlimited professional and personal development coaching with our inhouse team of accredited coaches, $200 health reimbursement, flu vaccinations and more
  • Higher super contributions and income protection insurance
  • Extra paid days of leave across the year
  • Discounts and offers from more than 400 retailers
  • Recognition awards

Applicants must have the relevant work rights to be considered for an opportunity at CareSuper and undergo a police check.

Agencies, please note: All vacancies are managed by our internal Human Resources Team. Should external assistance be required we will reach out to our preferred agency partners. Thank you

25 July 2023Melbourne Victoria, AustraliaFull TimeCall Centre & Customer ServiceCustomer Service - Call Centre

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