Brand and Customer Manager

vor 2 Wochen

Wien, Österreich ARIAD Vollzeit

The Europe & Canada (EUCAN) Business unit supports Takeda's mission at a regional level and as the leader in rare diseases and specialty care, we champion better health and a brighter future for patients, healthcare providers and our people.

Across the EUCAN BU, patients come first in every decision we make. We develop strategic partnerships which deliver value for society and create a culture within which our people can thrive and reach their full potential.

Our mission is to empower and enable our people to fulfill their potential by embracing diversity and creating a high-performance, collaborative working environment. In the EUCAN region integrity is one of our key values. We put patients, trust and reputation before business and this is one of the main reasons why our people choose to work here.

**Job ID** R0120956**Date posted** 04/22/2024**Location** Vienna, Vienna**People First** - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. **Our people are the heart of Takeda**.

You are looking for an environment where you are truly empowered to trying new things, where you can be bold, are free to speak up and welcome to challenge the status quo and giving the business your signature? You wish to work in an environment that provides maximum flexibility to keep your work AND Life in balance?

Become part of Takeda Austria, a top healthcare employer with 4.500 employees over multiple sites in Austria and make a difference with us. In this exciting role you will be making a difference for patients suffering from Hereditary angioedema (HAE), for their families and caregivers but also to healthcare professionals. The therapeutic area of HAE offers a highly purposeful and rewarding professional environment.

We are looking for a

**Brand and Customer Manager (BCM) (M/F/d) - Rare Disea**ses**

in a permanent position/ full time at the location Vienna (Euro Plaza).

Working both in-field and office based, the BCM holds combined Product Manager and Key Account Manager responsibilities. In this highly empowered and entrepreneurial position, the BCM is responsible for the development of insights based strategic plans and tactical execution as well as the promotion of our HAE portfolio and direct engagement with prioritized HCP, improving the patient journey of patients with HAE.

**Your tasks in detail**:

- Account and Network-Management within the relevant target group (mainly dermatologists) all over Austria.
- Development of value-based partnerships and projects in co-creation with KOLs and relevant stakeholders aiming to improve the patient journey and add value to the HAE ecosystem.
- Ongoing collection of actionable market, customer, patient, and competitor-insights enabling data driven decision making.
- Responsible for strategic and tactical planning including its execution and performance monitoring.
- Execution of tactical plans and customer engagement in general is delivered in an omnichannel manner and based on customer insights & preferences.
- Development and execution of campaign & customer journeys, differentiating and promoting our HAE portfolio as well as providing valuable disease education to our target group.
- Defining, forecasting, and delivering on ambitious revenue targets.
- Responsible for diligent management of the assigned promotional budget.
- Close and effective cross functional collaboration as well as cross country collaboration leveraging synergies and best practices.

**Your profile**:

- Certified pharmaceutical representative (Pharmareferent/in) or equivalent
- Minimum of 2 years’ experience in (pharma) account
- or sales management.
- Minimum of 3 years’ experience in (pharma) product management.
- Experience in Rare Diseases is preferred.
- Experience in digital marketing is an advantage and digital savviness is preferred.
- Openness to orchestrate customer engagement via multiple channels.
- Ability to approach customers individually and offer solutions based on their needs.
- Open-minded, eager for innovation and thinking out of the box.
- Highly motivated, optimistic and resilient personality.
- Fluent in German and English language.
- Driving license, category B.

**What you can look forward to with us**:

- Appreciative working atmosphere in an international and exciting working environment with a wide range of development opportunities
- Independent work with the opportunity to play a part in shaping an innovative company
- Professional and personal development opportunities
- A wide range of social benefits
- Flexible working hours and remote working

For this important and responsible position, the minimum salary is € 3,922.15 gross/month (full-time, KV chem. Industrie). The actual salary package depends on your professional experience and qualifications.

**Empowering our people to shine**

**Diversity, Equity and I

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