Junior Client Success Partner

Vor 6 Tagen

Wien, Österreich Sportradar Vollzeit

Company Description

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

**Job Description**:
Make the team that changes the way the world experiences sport.

**OVERVIEW**:
Sport provides people with a common connection - it can bring together and unite people from all walks of life and all corners of the globe to share sporting moments. And ever since odds were laid on chariot racing in Ancient Rome, fans have appreciated the value of timely and accurate sports statistics and information.

Sportradar addresses this need, understanding and leveraging the power of sports data and digital content to be the leading global provider of sports betting and entertainment products and services. We are NASDAQ-listed and are one of the fastest-growing sport-tech companies on the planet. Our division, “Sportradar ad:s” provides data-driven marketing and sponsorship services to the iGaming industry, designed to help deliver significant efficiency improvements for marketing investments. The ad:s team develops and provides purpose-built tools and services to meet the individual marketing needs of sportsbooks and media publishers worldwide.

Due to some exciting growth here at Sportradar we are looking for a **Client Success Partner, Digital Advertising (M/F/d) **to strengthen our account management/client success team within the ad:s department to be based ideally in our Vienna or Linz offices.

**THE ROLE**:
To support our Account Management/Client Success team that is helping our clients to manage and improve their programmatic, paid social and paid search campaigns, we are looking for a junior client success partner who is willing to learn and grow within the Digital Advertising environment while using Sportradar’s proprietary ad tech stack.

**THE CHALLENGE**:

- Learn to actively manage clients day-to-day
- Own the internal alignment and coordination between Sales, Media Buying and Product
- Plan, organize, and execute all relevant account management topics
- Identify additional streams of revenue by cross
- and/or upselling our clients
- Prepare client-facing materials such as reports, sales decks or educational presentations
- Monitor client-relevant KPIs to take action with internal and external stakeholders
- Document client-related activities in our CRM systems

**YOUR PROFILE**:

- Bachelor’s Degree in Marketing, Business Administration, Communication or Economics
- Any experience in Account Management or Digital Marketing (i.e. Programmatic, Social Media, Search, E-Commerce) in the AdTech space will be considered as a plus
- Basic knowledge of digital marketing KPIs like CTR, CPA, CPM
- Passion to build and grow long-term relationships with clients
- Analytical and operational strength to lead commercial decisions
- Ability to work independently and as part of a team in a dynamic environment
- Good communication and presentation skills
- Understanding of the sports betting eco-system is a plus
- Very good English skills, any other European language (especially German or Balkan languages) will be considered a plus

**OUR OFFER**:

- Be part of a startup-like culture within a global, NASDAQ-listed corporation
- Become part of one of the fastest-growing businesses in the digital sports environment and help us scale our operations
- Be part of a highly motivated, innovative, and dynamic team with people from more than 20 nationalities in our office
- Education and trainings, like German and English courses and Sportradar eAcademy
- Exciting job field with the opportunity for personal development
- Home office and flexible working hours
- Tickets for sports events and concerts, as well as darts, table football, and table tennis for after-work sports activities in the office, team activities, happy hours, etc.

The minimum monthly salary for this position is according to the Collective Bargaining Agreement, overpayment will be considered depending on qualifications and working experience.

Additional Information
- Sportradar is an Equal Opportunity Employer. We are committed to encourage diversity within our teams. All qualified applicants will receive consideration without regard to among other things, your background, status, or personal preferences_

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