Resource Coordination Specialist
vor 3 Monaten
**Job Description**:
1. Responsible for daily communication and liaison with hotels, attractions, museums, and restaurants to ensure the maintenance and development of partnerships, ensuring a high-quality customer experience.
2. Coordinate and manage hotel reservations to ensure that guest needs and company requirements are met.
3. Manage ticket and restaurant reservation systems, tracking booking status and customer needs.
4.Oversee and evaluate the quality of services provided by hotels, attractions, and restaurants, handling customer feedback and complaints.
5. Research and analyze market trends to identify and develop new resources.
**Position requirement**:
1. Bachelor’s degree, preferably in Tourism or Hotel Management.
2. Minimum 3 years of experience in the hotel or tourism industry; experience with reservations preferred.
3. Strong knowledge of the hotel market with excellent communication and negotiation skills.
4. Proficiency in English and German; other European languages are a plus.
5. Strong organizational skills and ability to work under pressure.
Pay: 40.000,00€ per month
**Education**:
- Bachelor's (required)
**Experience**:
- hotel or tourism industry: 3 years (required)
**Language**:
- English and Germany (required)
Expected Start Date: 09/09/2024
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