Field Support Representative
vor 6 Monaten
**German speaking Field Support Representative, Vienna (Austria)**
▪Location: Vienna, Austria
▪Contract duration: 12 months
▪Mandatory language proficiency: German & English
▪Experience: 1+ Year
▪Eligibility: Austrian citizens/ Valid work permit for Austria
▪Job mode: 5 days a week in office (no remote or work from home)
Note: A German language test would be conducted to test the language proficiency
**Required skills**:
- Excellent Communication Skills (English & German)
- Proficient in MS Windows OS and MS Office
- Good Customer Support Skills
- Minimum 1 year desk-side support experience
- Basic knowledge of networks, telecom, compute/storage, and mobile device support
**Duties and responsibilities**:
- Provide IMAC, Break-Fix, and end-user support
- Support shop-floor handhelds, laptops, and scanners
- Perform data collection for migrations and eDiscovery
- Stage, build, and image systems with standard client image
- Execute IMAC requests per IT standards and change control procedures
- Coordinate with third-party service providers as needed
- Ensure end-user acceptance and update the ticketing system
- Review and plan IMAC requests for effective task completion
**Job Type**: Contract
Contract length: 12 months
Pay: 150,00€ per day
Application Question(s):
- What is your work authorization for Austria?
1=Austrian Citizen
2=Have an Austrian work visa for 12 months (Visa D)
3=EU Blue Card
4=Don't have any permit/ visa to work in Austria
- Where in Austria do you currently live?
1= In and around Vienna
2= In some other city of Austria
3= I don't live in Austria
- Sponsorship for this job is not available. Do you need sponsorship?
- What is your notice period/ joining time (IN DAYS)?
**Experience**:
- Desktop Support: 1 year (required)
- Austria based work: 1 year (required)
- IMAC support: 1 year (required)
- Microsoft Office: 1 year (required)
**Language**:
- German (required)
- English (required)
**Location**:
- Vienna, W (required)
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