Customer Support Representative
vor 6 Monaten
WOW24−7 is an international outsourcing company, based in Kyiv and Lviv. We provide quality customer support services for businesses around the world. Also, we represent Ukraine in the global market as a reliable outsourcing partner.
WOW24−7 collaborates with companies from Israel, Germany, Denmark, Switzerland, Netherlands, Sweden, Canada, the USA, etc. Our clients are from 19 countries.
Now we are looking for a Customer Support Representative in our friendly team.
**Requirements**:
- Proficiency in English (C1) and German (C1);
- 6 month and more proven experience in customer support or call center operations;
- Superior communication skills, both written and oral;
- Active listening skills;
- Analytical and problem-solving skills.
Main responsibilities:
- Handle customer complaints;
- Consultation of new clients on updates, discounts, payment methods;
- Support for existing customers.
Conditions of work:
- full remote
- 1 days off per week.
We offer:
- Great onboarding experience and full studies about the project;
- Friendly team and result - driven team;
- Full remote;
- Competitive salary, fixed in US dollars;
- International client cooperation;
- Stable environment and career development opportunity.
**Salary**: From 1.000,00€ per month
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