Supplier Success Manager
vor 2 Monaten
**About Prewave**:
**Make a Real Difference**
At Prewave, we are dedicated to making a positive impact on the world. Our innovative AI solutions help businesses identify and predict global supply chain risks. Our aim is to make supply chains more resilient, transparent and sustainable. By doing this we help companies to ensure fair working conditions, eliminate child labour, reduce waste and promote sustainable practices across global supply chains.
**Trusted by Global Industry Leaders**
Prewave proudly partners with industry leaders such as BMW, Kärcher, Hilti, PwC, and Porsche. Our supply chain superintelligence helps navigate complex supply chain challenges, ensuring operational integrity and enhancing market leadership.
**Your mission**:
We are looking for a **Supplier Success Manager (f/m/d) **who will drive supplier engagement, optimise interaction processes, and ensure successful collaboration between suppliers and internal teams. Your main tasks will be:
- Contribute to the success of ongoing projects with a focus on supplier engagement and supplier support
- Develop concepts around supplier interaction points in Prewave, namely reporting, actions and assessments
- Condense information, interpret results and prepare presentations and reports
- Help create and run campaigns aiming to cater for the Prewave supplier base
- Collaborate closely with our Supplier Success team, Operations team and other members of Prewave
- Prepare and present data related to specific use cases and project goals by capturing necessary data out of our various production databases, mainly on SQL server and PostgreSQL
**Your profile**:
**Must-haves**:
- Bachelor’s degree, HAK, HTL or equivalent
- 2+ yrs experience in roles with customer or multi-stakeholder communication
- Ability to work effectively in various projects at the same time
- Strong interpersonal and communication skills
- Excellent research, collaboration and organisational skills
- Professional level English language skills, both written and spoken
- A valid work permit for Austria
**Bonus points for**:
- Experience in similar jobs, working environments and industries
- Strong French language skills, both written and spoken, other languages are also welcome
- Strong working experience with databases, especially SQL Server and Postgres
- Understanding of supply chains, and interest in sustainability and impact areas
**What we offer you**:
**What You Can Expect**:
- ** Competitive Compensation and Benefits**: We recognize and reward talent. You'll receive a competitive compensation package of minimum EUR 2,396 gross monthly tailored to your qualifications, experience, and the role.
- **
Inclusive and Supportive Work Environment**:Join a dynamic team in a welcoming and inclusive atmosphere. We celebrate diversity and are committed to fostering a workplace where all backgrounds, identities, and experiences are valued. Your voice is important here.
- **
Work-Life Balance**:Your well-being matters. Enjoy flexible working hours and options for working from home to promote a healthy balance between your professional and personal life.
**What our employees love**:
- ** Celebrate Your Birthday**:Enjoy an extra vacation day to make your birthday special.
- ** Office Snacks and Fruits**:Stay energised with a variety of snacks and fresh fruits available in the office.
- Engaging Team Events: Join us for cheese tastings, Ping-pong tournaments, company dinners, seasonal celebrations, and more to foster a vibrant team spirit.
- ** Health and Wellness Initiatives**:Participate in team sports through our partnership with Eversports, support your mental well-being with guidance from our workplace psychologist, and benefit from health initiatives such as shiatsu sessions, vaccinations and regular health check-ups to prioritise your physical and mental well-being.
- ** Your device of choice**: whether it's Windows, MacOS or Linux, we'll let you choose your preferred operating system.
- ** Training and Development**:We believe in investing in our employee’s growth. Besides company-wide German
- and soft skills training, each team member is encouraged to discuss their professional development ideas with their manager.
Join Prewave and be part of a passionate team committed to building a future where businesses can thrive alongside ethical and sustainable practices and track ESG (environmental, social, and governance) risks in their supply chains.
**About us**:
We, at Prewave, take pride in encouraging and ensuring a sustainable, transparent and resilient supply chain for all. In our platform, our clients can utilise several tools to understand, analyse and anticipate any risks coming their way. We are using AI technologies to identify and predict these risks.
Our passion for more ethical business practices carried us to be one of top 10 startups in Austria in 2022 by LinkedIn, the best idea spot in 2023, and #7 in best startups list in Austria in 2024 by Trend Ma
-
Supplier Success Manager
vor 2 Monaten
Wien, Österreich Prewave GmbH VollzeitAbout Prewave Make a Real Difference At Prewave, we are dedicated to making a positive impact on the world. Our innovative AI solutions help businesses identify and predict global supply chain risks. Our aim is to make supply chains more resilient, transparent and sustainable. By doing this we help companies to ensure fair working conditions, eliminate child...
-
Senior Manager, Supplier Program
vor 6 Monaten
Wien, Österreich Coca-Cola VollzeitThis role will cover a maternity leave of 6 months The scope of the role is European Operating Unit (OU) Supplier Program Management - quality, food safety, occupational health & safety, environmental and social responsibility - for ingredients and packaging suppliers. Based on the global and OU QSE strategy, implement roadmap for suppliers for achieving...
-
Supplier Quality Manager
Vor 3 Tagen
Wien, Österreich GROPYUS Vollzeit**About The Company** GROPYUS creates sustainable, affordable, and aspirational buildings for everyone through modular construction and setting a new standard in smart living. **About the role** We are looking for you - as a responsible, team player who wants to make a difference! As a Supplier Quality Manager, you will play a key role in implementing the...
-
Global Supplier Quality Assurance Expert
vor 4 Wochen
Wien, Wien, Österreich Hoerbiger VollzeitKey Responsibilities:Drive supplier quality performance for new product development and ongoing product quality improvementsEnsure supplier compliance with customer-defined specifications and standards, focusing on APQP and PPAP processesConduct supplier quality audits and on-site visits, evaluating processes and driving improvementsDevelop zero-failure...
-
Global Quality Engineer for Supplier Development
vor 2 Wochen
Wien, Wien, Österreich Hoerbiger VollzeitUnlock Global Opportunities in Supplier QualityAs a Global Quality Engineer for Supplier Development at HOERBIGER, you will play a vital role in shaping supplier standards and driving continuous improvement on a global scale.This exciting opportunity requires collaboration with the Head of Quality for our Compression Division, leading initiatives that...
-
Supplier Quality Manager
vor 6 Monaten
Wien, Österreich Takeda Pharmaceutical Vollzeit**About the role**: We are seeking an experienced People Manager for our Supply Quality Team at the Vienna plant. In this role, you´ll lead a team of experts and you will have to implement the Supplier Quality elements in alignment with global procedures. You will interact with stakeholders within Takeda´s Vienna manufacturing site as well as within the...
-
Key Merchant Success Manager
vor 5 Monaten
Wien, Österreich Viva Wallet Vollzeit**Key Customer Success Manager - Strategic Accounts/Partners** **Also known as Customer Success Manager, Customer Relationship Manager, Key Merchant Success Manager** Viva Wallet is one of the most innovative and fastest growing payments acquiring technology companies in Europe and we are hiring a Key Merchant Success Manager to help build our Key Customer...
-
Partner Success Manager
vor 6 Monaten
Wien, Österreich Yokoy Vollzeit**Do you want to join us on the journey of disrupting the spend management business? Do you like to work in a fast-paced scale-up with a passionate and supportive team? Yokoy is hiring!** *** **After closing our $80M Series B funding in 2022 and going through a hyper growth phase, we are now striving to lead the tech-focused transformation in our field and...
-
Customer Success Manager
vor 3 Wochen
Wien, Wien, Österreich Solakon GmbH VollzeitBesondere Herausforderung für dich: Du bist auf der Suche nach einer anspruchsvollen Rolle, in der du den Kunden an erster Stelle hast und dessen Erfolg gemeinsam mit dem Team steuerst. Bei Solakon GmbH bist du als Customer Success Manager der erste Ansprechpartner für unsere Kunden und unterstützt sie bei diversen Fragestellungen. Du zeichnest dich durch...
-
Customer Success Manager
Vor 2 Tagen
Wien, Wien, Österreich GTT Communications, Inc. VollzeitWe are seeking a highly skilled Customer Success Manager to join our team at GTT Communications, Inc. in the DACH region. This is an exciting opportunity for a professional with excellent communication and interpersonal skills to work closely with our most valued clients and drive customer satisfaction.Job Overview:The Customer Success Manager will be...
-
Customer Success Manager
vor 2 Wochen
Wien, Österreich Valutico VollzeitWe are looking for a German and English-speaking Customer Success Manager for the DACH region **Experience**: Mid-Level **Position**: 3+ experience in Finance / Business Valuation OR Customer Service/Customer Success **Availability**: Full-time (40 hours weekly) **Job Function**: Customer Success Manager **Location**: Remote **Company Description**:...
-
Customer Success Advocate
vor 2 Wochen
Wien, Wien, Österreich GTT Communications, Inc. VollzeitAbout the RoleAs a Customer Success Manager at GTT Communications, Inc., you will play a crucial role in driving customer satisfaction and retention. This is an exciting opportunity to work with our most valued and strategic customers, ensuring they achieve business value throughout their lifecycle.The ideal candidate will possess excellent communication and...
-
Customer Success Manager
vor 3 Monaten
Wien, Österreich Nexthink Vollzeit**Company Description** LI-hybrid #Li-remote This role is to support growth and customer retention in Central Europe and will be responsible for a portfolio of our strategic customers. The primary objective of the role is to help guide them along their DEX maturity journey of people, process, and technology by driving the adoption throughout the entire...
-
Customer Success Account Manager
vor 2 Monaten
Wien, Österreich Microsoft VollzeitAs a Customer Success Account Manager (CSAM), you are the primary customer facing role responsible for customer success through delivery management of cross-functional programs and strong customer and internal stakeholder relationships. The prevailing business priority is the customers’ successful adoption and productive use of Microsoft cloud...
-
Customer Success Manager
vor 5 Monaten
Wien, Österreich Yokoy Vollzeit**Do you want to join us on the journey of disrupting the spend management business? Do you like to work in a fast-paced scale-up with a passionate and supportive team? Yokoy is hiring!** *** **After closing our $80M Series B funding in 2022 and going through a hyper growth phase, we are now striving to lead the tech-focused transformation in our field and...
-
Customer Success Manager
vor 3 Wochen
Wien, Wien, Österreich SAP VollzeitAbout the RoleAs a Customer Success Manager, you will be responsible for guiding customers through their business journey with SAP solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio.Key ResponsibilitiesSuccessfully complete a 10-month learn-apply program, which...
-
Partner Success Manager
vor 4 Wochen
Wien, Österreich Cisco Systems Vollzeit**Travel required - up to 50%** **What You'll Do** As a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will...
-
Key Merchant Success Manager
vor 6 Monaten
Wien, Österreich Viva Wallet Vollzeit**Key Customer Success Manager - Strategic Accounts/Partners** **Auch unter den Bezeichnungen Customer Success Manager, Customer Relationship Manager, Key Merchant Success Manager** Viva Wallet gehört zu den innovativsten und am schnellsten wachsenden Technologieunternehmen im Bereich Zahlungserwerb in Europa. Aktuell suchen wir einen...
-
Corporate QA Supplier Notification Manager
vor 5 Monaten
Wien, Österreich Octapharma VollzeitJob ID: 57053- Location: Wien, AT- Job Level: Professionals- Job Category: Quality- Employment Type: Permanent position- Career Level: Octapharma specializes in the development of highly pure pharmaceuticals made of human blood plasma. As part of a family-owned enterprise, Octapharma in Vienna is not only the largest production site, but also a successful...
-
Digital Client Success Manager
vor 6 Monaten
Wien, Österreich emarsys eMarketing Systems VollzeitThe Digital Client Success Team is a global, agile, self-organized team whose mission is to drive the Digital Journey for our clients in the digital segment and to deliver a seamless, world class customer experience by ensuring that a minimum set of consistent touchpoints are automatically provided for each customer and by serving as central commercial point...