Customer Success Partner
Vor 5 Tagen
We are seeking a highly skilled Customer Success Partner to join our SAP Business Technology Platform (SAP BTP) team. As a key member of our team, you will be responsible for developing relationships with technical decision-makers in assigned accounts to ensure broad portfolio consumption of SAP BTP services.
Key Responsibilities- Proactively partner with customers to sustainably increase consumption of SAP BTP services
- Analyze customer technical needs and execute consumption plans
- Provide recommendations and prepare customers to make the best use of the solution, in alignment with SAP strategy and roadmap
- Work with colleagues from various groups, including Cloud Success Services, Account Teams, Pre-sales, Product Management, Support, Services, Partners, etc.
- 3+ years of experience working in the IT industry
- Deep understanding of one or more areas of the SAP BTP portfolio
- Foundational knowledge of public cloud platforms and providers
- Great communication and presentation skills
- Familiarity with design thinking methodology
SAP is a global leader in enterprise software and software-related services. We help companies of all sizes and industries run better by providing innovative solutions for business operations, customer experience, and digital transformation.
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