IT Support Specialist

Vor 5 Tagen

Wien, Wien, Österreich Cybermoth Vollzeit
About the Role

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Cybermoth. As an IT Support Specialist, you will be responsible for providing technical assistance to our team members and clients, ensuring the smooth operation of our IT infrastructure, and supporting our management team in all IT and administrative matters.

Key Responsibilities
  • Install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware, networked peripheral devices, and networking hardware products.
  • Install and manage software updates and operating systems.
  • Configure API connections and integrations between software applications.
  • Supervise and process support requests, providing technical assistance to team members and clients as needed.
  • Operate server infrastructure, printers, and fax machines.
Requirements
  • Minimum of 1 year of experience in managing information technology infrastructure.
  • Professional experience in management or assistance.
  • Knowledge of IT hardware, including computers, servers, and other peripherals.
  • Effective project management skills, including expertise in identifying and utilizing technology equipment and software applications suitable for diverse instructional settings and user abilities.
  • Knowledge in cybersecurity and information security management.
  • Experience in LAN/WAN connectivity and system installation, maintenance, and repair.
  • Ability to provide excellent customer service, even in stressful situations, and function as part of a cohesive team.
  • Excellent analytical thinking and problem-solving abilities.
  • Capability of working on a variety of operating systems, including Apple and Linux.
  • Fluency in English and German, written and spoken.
Preferred Qualifications
  • Coding skills.
  • Experience in Big Data engineering and architecture.
  • Background in Artificial Intelligence and Machine Learning.
  • Spanish language skills.
What We Offer
  • Depending on qualifications and professional experience, we offer a gross monthly salary between € 2,700 and € 3,600 for this position.
  • Five weeks of vacation per year.
  • For Non-EU residents, we offer a 3-month contract working in Vienna with the possibility to prolong, or after this period, work remotely from your country of origin.
  • Assistance with Austrian work visa application if necessary.
  • All additional benefits dictated by Austria's employment law, including medical insurance.
  • We welcome unvaccinated candidates.
About Our Corporate Culture

We value a culture of innovation, collaboration, and mutual respect. We believe in empowering our team members to take ownership of their work and contribute to the company's growth and success.

We are committed to creating a work environment that is inclusive, diverse, and supportive of all employees. We believe that a happy and healthy team is a productive and successful team.

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