Customer Success Manager
vor 1 Woche
About the Role:
The Customer Success Manager will be responsible for ensuring that our customers achieve their business goals and objectives through the effective use of our products and services. This will involve building strong relationships with our customers, understanding their needs and priorities, and providing tailored solutions to meet their requirements.
Key Responsibilities:
- Develop and implement customer success plans to ensure customer satisfaction and retention
- Build and maintain strong relationships with customers through regular communication and feedback
- Identify and pursue new business opportunities with existing customers
- Collaborate with cross-functional teams to ensure seamless delivery of products and services
- Monitor and analyze customer data to identify trends and areas for improvement
Requirements:
- Proven experience in customer success or a related field
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Knowledge of our products and services, as well as the ability to learn and adapt quickly
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
About GTT Communications, Inc.:
GTT Communications, Inc. is a leading provider of cloud networking and managed services. We are committed to delivering innovative solutions that meet the evolving needs of our customers.
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