Customer Success Manager
vor 1 Monat
Mittelstand Connect GmbH ist ein innovatives Softwareunternehmen, das sich auf cloudbasierte Forschungs- und Entwicklungssoftware spezialisiert hat. Wir suchen nach einem erfahrenen Customer Success Manager, der unsere Kunden durch den ganzen Prozess der Förderantragsstellung unterstützt.
Aufgaben- Kundenbetreuung: Unser idealer Kandidat berät unsere Kunden zur optimalen Nutzung unserer Softwareprodukte und unterstützt bei der Digitalisierung ihrer Geschäftsprozesse.
- After-Sales-Tätigkeiten: Der neue Mitarbeiter führt Produktschulungen durch und betreibt proaktives Kundenmanagement (Vor-Ort-Termine, Ansprechpartner, Projekt-Support).
- Kundenbindung: Der Customer Success Manager ist die Schnittstelle zwischen unseren Kunden und ihren Ansprechpartnern.
- Kontinuierliches Lernen: Der neue Mitarbeiter nimmt die Rolle als Inputgeber ein und stellt so die kontinuierliche Verbesserung unseres Produkt- und Serviceangebots sicher.
- Empathie: Der Kandidat kennt die Bedürfnisse unserer Kunden.
- Flexibilität: Der neue Mitarbeiter ist immer offen für neue Aufgaben.
- Motivation: Der Kandidat setzt sich gerne ambitionierte Ziele.
- Organisation: Der neue Mitarbeiter geht stets strukturiert an Aufgaben heran.
- Kommunikationsfähigkeit: Der Kandidat weiß, wie er Menschen erreicht und verfügt über hervorragende Deutschkenntnisse (C2-Niveau) in Wort und Schrift.
- Unbefristeter Vertrag mit Aufstiegsmöglichkeiten und Aussicht auf Führungsverantwortung.
- Überdurchschnittliches Jahresbruttogehalt ab 45k-50k (Basis Vollzeit) zzgl. Erfolgsbeteiligung.
- Dynamisches internationales Umfeld mit flachen Hierarchien und kurzen Entscheidungswegen.
- Viel Freiraum und die Möglichkeit, die eigene Rolle in der Firma mitzugestalten.
- Feierabendbierchen im Power-Tower, sowie Bowl-Wednesdays.
- innoscripta Kindergeld.
- Individuelle Weiterbildung.
- Regelmäßige Get-Together, Sommerfeste und allerlei Möglichkeiten zum Feiern.
Haben wir dein Interesse geweckt? Dann bewirb dich bei uns. Sende bitte deine vollständigen Bewerbungsunterlagen (Anschreiben, Lebenslauf, ggf. Arbeitszeugnisse) zusammengefasst in einer PDF-Datei. Weitere Informationen findest Du auf unserer Homepage. Bei Fragen kontaktiere uns gerne unter +49 (0)89 25555 3568.
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