IT Support Specialist

vor 1 Woche

Wien, Wien, Österreich Cybermoth Vollzeit
About the Role

We are seeking a highly skilled and experienced IT Assistant to join our team at Cybermoth. As an IT Assistant, you will play a key role in supporting our management team and ensuring the smooth operation of our IT systems.

Key Responsibilities
  • Install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware, networked peripheral devices, and networking hardware products.
  • Install and manage software updates and operating systems.
  • Configure API connections and integrations between software.
  • Supervise and process support requests and provide technical assistance to team members and clients as needed.
  • Operate server infrastructure, printers, and fax.
Requirements
  • Minimum of 1 year experience in managing information technology infrastructure.
  • Professional experience in management or assistance.
  • Knowledge of IT hardware, including computers, servers, and other peripherals.
  • Effective project management skills, including expertise in the identification and use of technology equipment/software applications suitable for diverse instructional settings and user abilities.
  • Knowledge in cybersecurity and information security management.
  • Experience in LAN/WAN connectivity and system installation, maintenance, and repair.
  • Ability to provide excellent customer service even in stressful situations and function as part of a cohesive team.
  • Excellent analytical thinking and problem-solving abilities.
  • Capable of working on a variety of operating systems, including Apple and Linux.
  • Fluent in English and German, written and spoken.
What We Offer
  • Depending on qualifications and professional experience, we offer a gross monthly salary between € 2,700 and € 3,600 for this position.
  • Five weeks of vacation per year.
  • For Non-EU residents, we offer a 3-month contract working in Vienna with the possibility to prolong, or after this period, work remote from your country of origin.
  • Assistance with Austrian work visa application if necessary.
  • All additional benefits dictated by Austria's employment law, including medical insurance.
  • We welcome unvaccinated candidates.
About Our Corporate Culture

We value a culture of innovation, collaboration, and continuous learning. We believe in empowering our team members to take ownership of their work and contribute to the company's growth and success.

We are committed to creating a work environment that is inclusive, diverse, and respectful of all individuals. We welcome applications from candidates who share our values and are passionate about making a difference in the IT industry.

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