Customer Value Growth Strategist

Vor 5 Tagen


Wien, Österreich Magenta Telekom Vollzeit

Magenta Telekom, a leading provider of internet, mobile communications, entertainment and business solutions in Austria, is seeking an Expert Customer Value Management. The ideal candidate will be driving customer value and retention across all customer segments in our consumer business.

About the Role

We are part of the Deutsche Telekom Group and have around 2,200 employees. The team CVM, Loyalty and Marketing Automation focuses on growing customer value and loyalty through personalized and data-driven approaches.

This strategic role offers great opportunities for professional development and increased responsibilities in a growth area essential for future success.

Key Responsibilities
  • Develop and implement data-driven strategies to maximize customer value and retention effectively.
  • Monitor and analyze key KPIs, prioritizing impactful initiatives to deliver measurable outcomes.
  • Foster cross-functional collaboration, ensure knowledge sharing, and maintain strategic alignment with senior management and stakeholders.
Requirements
  • Proven expertise in value management and retention within the telecommunications or a similar industry.
  • Excellent problem-solving and analytical skills.
  • Able to communicate effectively and drive results.
What We Offer

An attractive, market-compliant salary of at least EUR 55,000 per year, depending on qualifications, experience, and commitment.

We welcome diverse employees and live equal opportunities. All applications are considered regardless of cultural and social background, age, gender, nationality, religion, disability, or sexual orientation.



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