Front Office Coordinator

vor 6 Stunden

Melbourne, Österreich Dental Vollzeit

Full-Time Front Office CoordinatorLocation: Melton, Victoria, Australia
About Us:
We are a state-of-the-art dental clinic located in the heart of Melton, offering transformative dental treatments including All on 4, implants, full mouth rehabilitation, and general dentistry.
Our team comprises Australia's top clinicians, and we pride ourselves on providing exceptional care in a dynamic and supportive environment.
The Role:
As a Front Office Coordinator, you will be the first point of contact for our patients.
Your role is vital in ensuring a smooth administrative flow at the front office, contributing to an outstanding patient experience from start to finish.
Key Responsibilities:

Manage Patient Enquiries: Handle patient inquiries in person, by phone, and via email, offering a professional and friendly response.
Patient Welcome: Greet and welcome new patients, ensuring they feel comfortable and informed.
Build Rapport: Establish strong connections with patients to understand their concerns and treatment goals.
Document Review: Review patient documents for completeness and accuracy.
Follow-up: Provide timely follow-up communication with patients to ensure continuity of care and treatment satisfaction.
Support Clinicians: Provide administrative and clinical assistance to the dental team as needed.
Requirements:

Experience: Previous experience in the dental industry is required.
Skills:
Excellent verbal and written communication skills
A warm, friendly demeanor with exceptional interpersonal skills
Strong organizational skills with high attention to detail
A genuine passion for delivering outstanding patient care

How to Apply:
If you meet the above criteria and are excited about joining our team, please email your resume and cover letter to ******.
Due to high demand, only shortlisted candidates will be contacted.
We look forward to hearing from you

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