Dancrai Pty | Sales Support Specialist | Australia
vor 2 Monaten
Full time
This primary function of this role is to provide sales support to the sales team including procurement, processing renewals and quote preparation.
Duties and Responsibilities
Providing sales support to the sales team Maintaining maintenance and annuities Maintaining ConnectWise to track agreement and license renewals Managing internal stock levels Providing assistance with warranty claims and information Coordinating small contract and license renewals and small product sales including quoting and associated paperwork Quoting, ordering, receipting and delivery of product Assisting in the preparation of proposals, presentations, tenders and other correspondence as required Coordinating sales events, campaigns, mail outs and functions Liaising with suppliers to track order and delivery and follow up on back-order items Maintaining and monitoring all stock movement Maintaining positive relationships with suppliers Stocktaking when required Escalating any pricing or timing issues to relevant Account Manager Assisting the sales team with the maintenance of ConnectWise including developing contacts, lists and sales activity Maintain knowledge of latest and up to date technologies Other related duties as required Who are we looking for?
1 year experience working with Tech Sales in an MSP Company or 2 - 3 years relevant experience from related field Experience using ConnectWise is ideal Tech savvy Previous experience in a sales support role Broad knowledge across a large spread of IT infrastructure Previous experience in a consultative client focused role Ability to liaise with people at all levels of an organization and maintain effective relationships Self-motivated with the ability to work autonomously Meticulous attention to detail Excellent problem-solving skills and initiative Energetic and enthusiastic with a positive attitude Desire to learn and grow Enjoys working in a team environment Ability to manage time, prioritize tasks, organize and meet deadlines What we do
New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world.
New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.
Who we are
New Era promotes a culture of continued development, both personal and professional.
As a team member, you will receive competitive benefits, industry training, and certifications.
We are team-oriented and have a positive environment filled with incredible staff, who have a genuine passion for providing the best service to our clients worldwide.
We believe that investing in our employees is the key to professional growth and setting the standard for excellence in our field.
We are looking for new team members who showcase our core values of community, integrity, agility and commitment.
If this resonates with you, there is an opportunity join New Era Technology's growing team of highly skilled and industry-certified professionals.
What we offer
A friendly team environment with a strong technical support network Broad range of options for training and developing your IT skills Opportunity to work with the IT industry's latest technologies Internal career growth for high performers and IT super-stars Lunches and snacks provided #J-18808-Ljbffr
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