Accounts and Administration Officer

YMCA Australia (The Y) is a not-for-profit organisation comprising 12 Member Associations, each supporting their local communities. These associations provide childcare services, health centres, (predominantly gym and other recreational programs) camping and a range of other programs to millions of participants each year. As part of the Y Services Team, you will be responsible for supporting the accounts and administration of the company which includes working day-to-day with a range of activities across the Y Merchandise and Y Procurement teams. These will include but are not limited to accounts receivable and payable process, customer support and general administration tasks. The role will liaise regularly with internal and external stakeholders. You will demonstrate a solid work ethic and understand the connection between your work and the success of the Y Services team that exists to bring value to all Y Associations. Position is offered as full time role, but may be amended to part time to suit applicant. Key Areas of Responsibility and Accountabilities Process all supplier invoices & follow up of account queries Reconcile debtor invoices from the Shopify website to QuickBooks Online (QBO) Process all debtor receipts Prepare monthly statements to debtors and follow up outstanding accounts Process supplier invoices to customers and perform monthly reconciliations Complete daily administration duties Respond promptly to customer queries and provide excellent customer service; in person, over the telephone and via email Manage website inventory updates Assist with periodic stocktake and inventory control Update QBO including new customers and products Provide office management Arrange quotes, orders, printing, and invoices for our customised product categories Perform other duties as required Qualifications and Experience Previous experience in an Accounts / Administration / Customer Service position Experience in QuickBooks Online, Microsoft Word, Outlook & Excel Required Skills, Knowledge and Attributes Ability to quickly grasp and act upon work instructions. Skilled in problem solving. Has a high attention to detail Able to communicate with multiple audiences, written and verbal. Self-motivated and able to work with minimum supervision but equally, as part of a team. Able to manage time efficiently and effectively and prioritise work to meet deadlines Ability to work collaboratively in support of different projects. Ability to interact well with suppliers and customers. Able to build long‑term constructive relationships with all stakeholders. Excellent computer skills and online accounting experience (QBO) Ability to manage and store information appropriately A demonstrated commitment to the core values and mission of the Y. Diversity and Inclusion At the Y, we value diversity and inclusion and strongly encourage your consideration of this opportunity. Our employees should and will represent all communities within our society. Health and Safety Requirements Take reasonable care of your own health and safety and the health and safety of others. Cooperate with the YMCA Occupational Health & Safety Policy and related legislation. Work in accordance with the YMCA Safeguarding Children and Young People Policy. Adhere to a safe culture nationally which empowers children and young people by promoting children and young person focused leadership and empowerment Promote safe environments at the Y and in communities which empower children and young people to thrive Adhere to safe operations to ensure Y people have the right policies, processes and practices to keep children and young people safe. Declare anything you become aware of through the course of your engagement with the Y which a reasonable person would consider could impede your suitability to have contact with children and young people. Update your details whenever these change, with the relevant department administering the working with children check or equivalent in your State/Territory of residence, as required by applicable laws. Other Conditions of Employment Satisfactory completion of a National Crime Check. Satisfactory completion of a Working with Children Check. Satisfactory completion of employment reference checks. Satisfactory completion of a six-month probation period. If you have any questions about the role, please feel free to contact us via email *******@yservices.org.au. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr