Senior Customer Success Manager — Fintech SaaS

Customer Success Manager – Pre-IPO FinTech SaaS | Sydney $80k base + super | $120k OTE (uncapped) High-velocity environment | 150-account portfolio | Rapid-growth SaaS scale-up A fast-growing, pre-IPO FinTech SaaS vendor is expanding its ANZ footprint and is looking for a high-energy Customer Success Manager to join the Sydney team. This is a...

Base pay range: A$80,000.00/yr - A$120,000.00/yr. Actual pay will be based on your skills and experience; talk with your recruiter to learn more. What you’ll be doing Manage a portfolio of ~150 SMB/MM customers, ensuring strong product adoption Run structured QBRs, product walkthroughs, and success plans at scale Identify upsell / cross-sell opportunities...

Overview We’re looking for a driven Customer Success Manager with experience in the HR sector to join our growing client, a fintech start-up providing HR solutions across Australia. You’ll work with enterprise level clients across new customer implementations (non-technical) as well as maximising usage across an existing client base. This is a hands-on...

A leading SaaS platform provider is seeking a Customer Success Account Manager in New South Wales to drive customer revenue growth and enhance account retention. This mid-senior level role focuses on developing expansion opportunities while collaborating with internal teams to ensure product adoption and success. Candidates should have more than 3 years of...

Senior Talent Acquisition Specialist @ SS&C Technologies Customer Success Manager Location : Sydney, Australia | Hybrid Get To Know Us SS&C Intralinks is the leading worldwide Fintech SaaS solution for the global banking, deal‑making and capital markets communities. Our industry‑leading technology enables the secure flow of information, empowering the...

A technology solutions provider in Australia is seeking a Software as a Service (SaaS) Project Manager / Customer Success Manager to oversee onboarding and deployment of SaaS solutions. The ideal candidate should be proficient in Korean and English, have a Bachelor's Degree, and possess a strong background in managing customer success and SaaS projects. This...

A leading FinTech SaaS provider is seeking a Customer Success Manager in Sydney to drive adoption, retention, and expansion across a portfolio of ~150 SMB/MM accounts. This role suits someone with over a year of experience in a similar capacity and offers competitive compensation with clear growth opportunities. Candidates should possess strong communication...

We’re partnering with a high-growth fintech that’s redefining how e-commerce businesses scale. They provide funding and insights to help online brands unlock growth, and their team is expanding fast. They’re now looking for a Customer Success Associate to join their Sydney team and help manage a large portfolio of e-commerce customers. This is a...

A leading professional services firm is seeking a Senior Consultant to oversee customer-focused delivery in professional services. The role involves ensuring service excellence and driving customer satisfaction. The ideal candidate should have extensive experience managing consultancy practices within a SaaS context and a proven record of enhancing customer...

Head of Growth at BaseUp - PropTech | B2B SaaS At BaseUp, we’re transforming how commercial landlords and enterprise customers manage parking. We work with some of Australia’s largest and most notable landlords and enterprise clients, helping them deliver smarter, more seamless parking experiences. We’re now looking for a Senior Customer Success...