Motor Claims Consultant
vor 2 Wochen
Join to apply for the Motor Claims Consultant role at IAG For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we’re a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance. Join CGU, part of IAG, as a Motor Claims Consultant and be the trusted point of contact for customers navigating the motor claims process. You’ll manage a high volume of inbound calls, process claims efficiently, and deliver exceptional customer experiences. This role involves handling claims end-to-end, ensuring timely, cost-effective outcomes aligned with business goals. Starting 2 February 2026 with a comprehensive induction in the office, you may be eligible to transition to a hybrid work model after three months. You’ll work Monday to Friday, with shifts between 8:30am – 5:00pm local time (with slight variations during initial training). This is a permanent full-time role based in Meanjin (Brisbane). What You'll Do Act as the primary point of contact for customers and stakeholders throughout the motor claims process. Manage a high volume of inbound calls and correspondence with professionalism and empathy. Assess, process, and finalise motor claims efficiently from start to finish. Ensure claims outcomes align with business objectives, focusing on quality, cost-effectiveness, and productivity. Maintain accurate records and documentation while meeting compliance and service standards. Collaborate with internal teams and external partners to resolve issues and deliver a seamless customer experience. What You'll Bring Strong customer service skills with the ability to handle challenging conversations empathetically. Excellent communication and conflict resolution capabilities. Ability to prioritise tasks and manage time effectively in a high-pressure environment. Intermediate computer literacy and troubleshooting skills. High attention to detail and confidence in decision-making. Resilience and adaptability to thrive in a fast-paced, inbound call centre setting. What We Offer Boosted superannuation with 13% as standard. 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you). Work from home and many more flexibility options with myFlex. Up to 50% off personal insurance, including home and motor insurance. Partner discounts on private health insurance, tech & appliances, and many more. Industry-leading 20 weeks paid parental leave. Access to LinkedIn Learning, the award‑winning IAG Academy, study assistance and secondment opportunities. Applications close: Friday 2 January :59PM AEDT Adjustments and Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation. More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose‑led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous‑led solutions that enable growth and create meaningful change for our customers and employees. Additional Information Seniority level: Entry level Employment type: Full‑time Job function: Finance and Sales Industries: Insurance #J-18808-Ljbffr
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Commercial Motor Claims Consultant
vor 3 Wochen
Council of the City of Sydney, Österreich CityWide Talent VollzeitYou must have unrestricted Work rights in Australia to be considered for this position. Sponsorship is not available. Well-regarded insurer that’s fast-growing needs a Commercial / Fleet Motor Claims Consultant. Min 2.5 years end to end claims experience. This role reports to the Claims Manager. Do you have solid experience handling commercial motor claims...
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Motor Claims Consultant
vor 2 Wochen
Council of the City of Sydney, Österreich IAG VollzeitJoin to apply for the Motor Claims Consultant role at IAG . At IAG, we’re ready for you. We’re the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance...
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Motor Claims Consultant
vor 1 Woche
City of Brisbane, Österreich Marsh McLennan VollzeitMotor Claims Consultant – Brisbane, Queensland Join to apply for the Motor Claims Consultant role at Marsh McLennan . We are currently seeking a talented individual to join our Claims team at JLT Public Sector (a company of Marsh). This role will be based in the Brisbane – Newstead office and is a hybrid position requiring a minimum of three days per...
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Motor Claims Consultant
vor 3 Wochen
City of Brisbane, Österreich Hawksworth Consulting VollzeitHawksworth is partnering with a leading financial institution that services over 500 Local Government organisations across Australia, to onboard a Motor Claims Consultant for a 6 month contract. The purpose of this role is to provide superior and professional claims service to Customers and Stakeholders, whilst utilising the services of external providers...
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Commercial Motor Claims Consultant – Hybrid/WFH
vor 3 Wochen
Council of the City of Sydney, Österreich CityWide Talent VollzeitA well-regarded insurer in New South Wales is seeking a Commercial / Fleet Motor Claims Consultant. The ideal candidate will have at least 2.5 years of experience managing commercial motor claims from end to end, including fleet claims. Responsibilities include managing a diverse portfolio of claims, determining liability, and stakeholder management. The...
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Motor Claims Consultant
vor 2 Wochen
City of Brisbane, Österreich IAG VollzeitMotor Claims Consultant Join CGU, part of IAG, as a Motor Claims Consultant and be the trusted point of contact for customers navigating the motor claims process. You’ll manage a high volume of inbound calls, process claims efficiently, and deliver exceptional customer experiences. This role involves handling claims end‑to‑end, ensuring timely,...
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Motor Claims Consultant
vor 1 Woche
City of Melbourne, Österreich IAG VollzeitMotor Claims Consultant – IAG (CGU) For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we’re a leading commercial, rural and personal lines insurer and a top‑three provider of workers compensation insurance. We’re seeking Motor Claims Consultants to join CGU’s claims team on a full‑time,...
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Motor Claims Consultant
Vor 4 Tagen
City of Melbourne, Österreich Gallagher Bassett VollzeitAs a Motor Claims Consultant, you’ll deliver a cost‑effective, professional, customer‑focused general insurance claims service focused on motor vehicle claims. In this role, you’ll support Commonwealth Government Agencies in managing claims for the Comcover portfolio while ensuring exceptional service and compliance with legal and governance...
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Motor Claims Consultant
vor 2 Wochen
City of Melbourne, Österreich IAG VollzeitJoin to apply for the Motor Claims Consultant role at IAG . At IAG, we’re ready for you. We’re the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance...
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Motor Claims Consultant
vor 2 Wochen
City of Brisbane, Österreich IAG VollzeitJoin to apply for the Motor Claims Consultant role at IAG At IAG, we’re ready for you. We’re the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible....
