Aktuelle Jobs im Zusammenhang mit Client Success - Wien - emarsys eMarketing Systems

  • Client Success Representative

    vor 2 Wochen

    Wien, Österreich INFUSE Vollzeit

    **OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....

  • Client Success Manager

    vor 3 Wochen

    Wien, Österreich emarsys eMarketing Systems Vollzeit

    Clients are the lifeblood of Emarsys, from globally focused enterprise-level organisations to the smaller and more specialised high street names. Taking ownership of a select portfolio, you’ll be responsible for the satisfaction, retention, and growth of those clients, turning them into Emarsys advocates. You’ll work to engage with and understand the...

  • Client Success Manager

    vor 2 Wochen

    Wien, Österreich the female factor Vollzeit

    "Taking on the role of our client success manager presents an incredible opportunity to reshape organizations by fostering diversity & inclusivity. This role demands an individual ready to balance our clients' needs with those of our community, unafraid to voice their opinions and determined to find the best solutions. It's about delivering operational...

  • Client Success Representative

    vor 4 Wochen

    Wien, Österreich INFUSE Vollzeit

    **OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....

  • Client Success Representative

    vor 4 Wochen

    Wien, Österreich INFUSE Vollzeit

    **OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....

  • Client Success Advocate

    vor 1 Woche

    Wien, Wien, Österreich myneva Group Vollzeit

    Job DescriptionAs a Teamlead Consulting, you will be responsible for overseeing customer projects from planning to implementation, ensuring seamless integration and optimal utilization of our solutions.Key Responsibilities:Plan and lead new client implementation and expansion projects to meet customer requirements and ensure smooth implementation...

  • Client Success Manager

    vor 3 Wochen

    Wien, Österreich Ubiq Vollzeit

    Full-time, 38,5h /week // Vienna, Austria With urbanization and climate change the defining features of our times, mobility is in a significant state of flux, with innovative solutions needed to address this new reality. At Ubiq we believe it is only through a data-driven approach that these solutions can be both sustainable and profitable. We are confident...

  • Digital Client Success Manager

    vor 3 Wochen

    Wien, Österreich emarsys eMarketing Systems Vollzeit

    The Digital Client Success Team is a global, agile, self-organized team whose mission is to drive the Digital Journey for our clients in the digital segment and to deliver a seamless, world class customer experience by ensuring that a minimum set of consistent touchpoints are automatically provided for each customer and by serving as central commercial point...

  • (Senior) Client Success Manager

    vor 4 Wochen

    Wien, Österreich emarsys eMarketing Systems Vollzeit

    Overall purpose and objectives Clients are the lifeblood of Emarsys and the Client Success Manager is responsible for the Satisfaction, Retention and Growth of those Clients. The Client Success Manager will turn our Clients into Emarsys advocates by understanding the Clients´ goals and demonstrating how our technology and services can drive business...

  • Project Manager with Focus On Client Success

    vor 1 Woche

    Wien, Österreich the female factor Vollzeit

    "Taking on the role of our client success manager presents an incredible opportunity to reshape organizations by fostering diversity & inclusivity. This role demands an individual ready to balance our clients' needs with those of our community, unafraid to voice their opinions and determined to find the best solutions. It's about delivering operational...

  • Digital Client Success Working Student

    vor 4 Wochen

    Wien, Österreich emarsys eMarketing Systems Vollzeit

    As a working student at Emarsys you will dive into the world of Marketing Automation! You will be a permanent part of our DCSM team and have the chance to further develop your know-how from your studies in practice. In this role, you will actively support our Digital Client Success Team, which is responsible for building long-term and sustainable customer...

  • Digital Client Success Working Student

    vor 3 Wochen

    Wien, Österreich emarsys eMarketing Systems Vollzeit

    As a working student at Emarsys you will dive into the world of Marketing Automation! You will be a permanent part of our DCSM team and have the chance to further develop your know-how from your studies in practice. In this role, you will actively support our Digital Client Success Team, which is responsible for building long-term and sustainable customer...

  • Client Advisor

    vor 2 Wochen

    Wien, Österreich Burberry Vollzeit

    **Client Advisor**: - Department: RETAIL OFFLINE- City: Vienna- Location: AT**INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded...

  • Customer Success Manager

    vor 4 Wochen

    Wien, Österreich Prewave GmbH Vollzeit

    (M/F/d) full-time Do you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management? At Prewave, we are dedicated to unlocking an unprecedented level of efficiency, transparency and resilience in the supply chain for our customers. We pioneer supply chain risk management with our AI-powered solutions, analysing traditional...

  • Customer Success Manager

    vor 2 Wochen

    Wien, Österreich Valutico Vollzeit

    We are looking for a German and English-speaking Customer Success Manager for the DACH region **Experience**: Mid-Level **Position**: 3+ experience in Finance / Business Valuation OR Customer Service/Customer Success **Availability**: Full-time (40 hours weekly) **Job Function**: Customer Success Manager **Location**: Remote **Company Description**:...

  • Customer Success Manager

    vor 4 Wochen

    Wien, Österreich Fieldwire Vollzeit

    **Who we're looking for** **What you'll be doing** **The primary responsibilities of our next Customer Success Manager will be to**: - Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform. - Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a...

  • Customer Success Manager

    vor 3 Wochen

    Wien, Österreich Prewave GmbH Vollzeit

    (M/F/d) full-time Do you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management? What we do Prewave’s solution allows businesses to gain transparency and resilience throughout their supply chains with unprecedented levels of efficiency. Our solution analyzes social & news media in 50+ languages and predicts risks...

  • Key Merchant Success Manager

    vor 3 Wochen

    Wien, Österreich Viva Wallet Vollzeit

    **Key Customer Success Manager - Strategic Accounts/Partners** **Also known as Customer Success Manager, Customer Relationship Manager, Key Merchant Success Manager** Viva Wallet is one of the most innovative and fastest growing payments acquiring technology companies in Europe and we are hiring a Key Merchant Success Manager to help build our Key Customer...

  • Diversity & Inclusion Success Lead

    vor 3 Wochen

    Wien, Österreich the female factor Vollzeit

    As our Diversity, Equity & Inclusion (DEI) Success Lead you will have the opportunity to support leading organizations (we work with cool brands such as Google, Visa, Porsche, L’Occitane, Hugo Boss, New Work or Meister) in their efforts to become more inclusive and diverse, and to enhance their employer brand awareness amongst female professionals. You...

  • Client Advisor

    vor 2 Wochen

    Wien, Österreich Maison Valentino Vollzeit

    **Location**: Vienna, AT ID: 9214 A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each...

Client Success

vor 4 Wochen

Wien, Österreich emarsys eMarketing Systems Vollzeit

Zur Unterstützung unserer Client Success Abteilung suchen wir einen Client Success / Account Manager (m/w). In dieser Rolle sind Sie für die Zufriedenheit, die Bindung und das Wachstum unserer Kunden verantwortlich. Sie überzeugen durch ein gutes Gespür für die Ziele und Wünsche unserer Kunden und es fällt Ihnen leicht, sie bei der Umsetzung mittels unserer Software zu unterstützen.

**IHRE AUFGABEN**:

- Laufende Betreuung von Bestandskunden und Aufbau einer langfristigen und nachhaltigen Kundenbeziehung
- Proaktives Aufzeigen von Möglichkeiten, wie durch Automatisierung und Integration der Emarsys Plattform der Arbeitsaufwand in Marketingabläufen reduziert werden kann
- Information und Beratung des eigenen Kundenportfolios zu unseren Produktentwicklungen
- Cross
- und Upselling zu möglichen Produkterweiterungen sowie Vertragserneuerungen
- Sicherstellung einer hohen Kundenzufriedenheit sowie Durchführung von regelmäßigen Kundenzufriedenheitsumfragen
- Sammlung von Empfehlungen, Case Studies und Referenzen für Emarsys, um darauf aufbauend neue Geschäftsmöglichkeiten zu generieren
- Sicherstellung von raschen Lösungsszenarien bei Kundenanfragen
- Schnittstelle zu Second/Third Level Support und anderen Emarsys Abteilungen (wie z.B. Strategic Services)
- Pflege des CRM Tools (Salesforce) und anderen Informationssystemen, um entsprechende Prognosen und Reportings erstellen zu können

**IHR PROFIL**:

- Hochschulabschluss, bevorzugter Weise mit wirtschaftlichem Schwerpunkt
- 3-5 Jahre Berufserfahrung in der Kundenberatung, insbesondere im Bereich Account Management und/oder Sales
- Hohe Kundenorientierung sowie professionelles Auftreten mit Kommunikations
- und Verhandlungsgeschick
- Erfahrung im Verkauf an Bestandskunden sowie kommerzielle Stärke
- Dynamische und teamorientierte Persönlichkeit
- Sehr gute MS Office Kenntnisse sowie verhandlungssicheres Englisch setzen wir voraus
- Reisebereitschaft (ca. 20%)

**ZUSÄTZLICH ERWÜNSCHTE KENNTNISSE**:

- Große Leidenschaft für die technische und digitale Welt, Vorerfahrung in Digital Marketing von Vorteil
- Kenntnisse über E-Commerce Lösungen und Web Analytics erwünscht
- Erfahrung im Umgang mit Salesforce und CRM Systemen sowie Kenntnisse in HTML und CMS Systemen von Vorteil

**WIR BIETEN**:

- Selbständiges Arbeiten in einem dynamischen und erfahrenen Team
- Abwechslungsreiche Herausforderungen und ein angenehmes Arbeitsklima
- International aufgestelltes Unternehmen mit sehr guter Marktpositionierung
- Flache Hierarchien und offene Kommunikation Einstiegs-Jahresbruttogehalt ab EUR 40.000,
- abhängig von beruflicher Qualifikation und Erfahrung.