Service Delivery Strategist

Vor 5 Tagen


Wien, Wien, Österreich Schneider Electric Vollzeit
Job Description

We are seeking a skilled Service Operations Manager to lead our internal service team, ensuring optimal support for external and internal customers. The successful candidate will be responsible for planning, leading, and monitoring the operational service business under optimal use of personnel and material resources.

Main Responsibilities:
  • Lead an internal service team to provide exceptional support to customers.
  • Develop and implement strategies to optimize service delivery and improve customer satisfaction.
  • Collaborate with cross-functional teams to ensure seamless communication and coordination.
Requirements:

To be successful in this role, you should have:

  • A degree in a relevant field (business or technology).
  • Proven experience in service operations management, preferably in a global company.
  • Excellent leadership and communication skills.
  • Proficiency in IT applications such as Word, Excel, PowerPoint, and Salesforce.
  • Fluency in English and German languages.
What We Offer:

We offer a competitive salary package, including a base salary of €80,000 per year, plus additional benefits and opportunities for professional growth and development.

About Us:

Schneider Electric is a global leader in energy management and automation, committed to making a positive impact on the world. Our company values include inclusion, mastery, purpose, action, curiosity, and teamwork.



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