Technical Account Manager for Large Enterprise Customers

Vor 7 Tagen

Wien, Wien, Österreich Dynatrace Austria GmbH Vollzeit
About Dynatrace Austria GmbH

Dynatrace is a leading unified observability and security provider, dedicated to making software work perfectly. Our platform combines broad and deep observability with continuous runtime application security and advanced AIOps to provide answers and intelligent automation from data.


Our Platform
  • We help innovators modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

We are seeking a skilled Technical Account Manager to join our team in Austria. As a Technical Account Manager, you will serve as the primary point of contact for our large enterprise customers, providing expert guidance and support to ensure their success with our platform.


Your Responsibilities:
  • Triage, diagnose, and resolve complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
  • Strategize on the overall technical objectives and long-term goals of the team
  • Provide advice and guidance as a subject matter expert to ensure successful ongoing usage and adoption of the product
  • Advocate for customers' needs and goals, suggesting process improvements and additional features to meet their requirements
  • Deliver web-based training to user groups to support organizational adoption
  • Participate in discovery and education activities to identify opportunities for Dynatrace usage across organizational functions and processes
  • Maintain current functional and technical knowledge of Dynatrace products and services

Required Skills and Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
  • 4+ years of experience working with large enterprise customers, including executive leadership
  • Demonstrated ability in leadership, mentorship, and organizational behavior
  • A track record of going above and beyond for your team and customers
  • Exceptional English written and verbal communication skills, with Dutch highly valued
  • Professional Level Dynatrace certification (or willingness to obtain within six months)
  • Strong technical understanding and experience in SaaS industry

Benefits

We offer a competitive salary, relocation support, and a dynamic work environment that values diversity and inclusivity. You will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our customers.

Estimated salary: €56,500 per year based on full-time employment (38.5 hours/week).

  • Technical Account Manager for Enterprise Customers

    vor 2 Wochen

    Wien, Wien, Österreich Dynatrace Austria GmbH Vollzeit

    About the JobWe are seeking a highly skilled Technical Account Manager to join our team in Austria. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our enterprise customers, providing technical guidance and support to ensure their success with our products.

  • Technical Account Manager

    vor 1 Monat

    Wien, Wien, Österreich Dynatrace Vollzeit

    Job OverviewDynatrace is seeking a skilled Senior Technical Account Manager to join our team. As a Technical Account Manager, you will be the primary point of contact for our largest enterprise customers, providing technical guidance, and support to ensure their success with our products.Key ResponsibilitiesProvide technical guidance and support to customers...

  • Tech Account Manager, Enterprise Solutions

    vor 4 Wochen

    Wien, Wien, Österreich Dynatrace Austria GmbH Vollzeit

    Company OverviewDynatrace Austria GmbH is a leader in unified observability and security, providing a culture of excellence with competitive compensation packages designed to recognize and reward performance. We work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic...

  • Senior Technical Account Manager

    vor 1 Monat

    Wien, Wien, Österreich Dynatrace Vollzeit

    About This JobThe Senior Technical Account Manager will be responsible for constantly going above and beyond to serve our customers and setting a standard for excellence in customer service. This role involves triaging, diagnosing, and providing solutions to complex configuration issues with Dynatrace solutions and integrations. Additionally, the Senior...

  • Technical Account Manager for Cloud Solutions

    vor 4 Wochen

    Wien, Wien, Österreich Dynatrace Austria GmbH Vollzeit

    Unlock Your Potential with DynatraceAre you a seasoned professional looking to take your career to the next level? Do you have a passion for cloud solutions and technical excellence?About the RoleWe are seeking an experienced Technical Account Manager to join our team in Austria. As a key member of our sales team, you will be responsible for building strong...

  • Senior Technical Account Manager, German Speaking Expert

    vor 2 Monaten

    Wien, Wien, Österreich Dynatrace Vollzeit

    Job OverviewDynatrace is a leader in unified observability and security, and we're looking for a skilled Senior Technical Account Manager to join our team. As a Senior Technical Account Manager, you will be responsible for providing exceptional customer service and technical expertise to our customers, particularly those who speak German.Key...

  • Enterprise Sales Professional for Cloud Solutions

    vor 3 Wochen

    Wien, Wien, Österreich Nutanix Vollzeit

    Nutanix Job OverviewWe are seeking an experienced Territory Account Manager to join our team in Vienna. This role will focus on driving net new business sales in the Enterprise and Mid-Market space.About the RoleAs a key player within the Nutanix field sales team, you will be responsible for selling Nutanix products and services to customers through Channel...

  • Senior Enterprise Account Manager

    vor 1 Monat

    Wien, Wien, Österreich Gartner Vollzeit

    About the Role:The Enterprise Account Manager will be responsible for developing and executing a strategic plan to grow and retain key client relationships in the Austrian market.Key Responsibilities:Account management to drive increased client satisfaction and retentionQuota responsibility of $800,000+ of contract value within a designated territory of...

  • Enterprise Account Developer

    vor 4 Wochen

    Wien, Wien, Österreich Dynatrace Austria GmbH Vollzeit

    At Dynatrace Austria GmbH, we strive to create real value for the largest enterprises and millions of end customers globally.About UsWe are a one-product software company with a unique career development program that recognizes your potential, promotes your strengths, and supports you in achieving your career goals.Salary & BenefitsA minimum salary of...

  • Enterprise Account Growth Specialist

    vor 1 Monat

    Wien, Wien, Österreich Nutanix Vollzeit

    The OpportunityNutanix is seeking a seasoned sales professional to drive growth in the Enterprise and Mid-Market space within the MEDA region. This role will focus on building strong relationships with Channel Partners, leveraging alliances and ISVs, and interacting directly with customers to sell Nutanix products and solutions.About the TeamAs a key member...

  • Senior Technical Account Manager

    vor 1 Monat

    Wien, Wien, Österreich dynaTrace software GmbH Vollzeit

    Main ResponsibilitiesAs a Senior Technical Account Manager at DynaTrace software GmbH, you will be responsible for providing exceptional customer service and technical expertise to our customers. Your goal will be to be a shining example of our company's Core Values and consistently go above and beyond to meet our customers' needs.Technical ObjectivesYou...

  • Senior Technical Account Manager

    vor 3 Wochen

    Wien, Wien, Österreich Dynatrace Austria GmbH Vollzeit

    The role of a Technical Account Manager at Dynatrace Austria GmbH is a unique opportunity to join a leading observability and security platform company. As a trusted advisor to our customers, you will be responsible for ensuring their successful adoption and usage of our products. Key responsibilities include Triage and resolve complex configuration...

  • Enterprise Channel Account Manager

    vor 2 Wochen

    Wien, Wien, Österreich Fortinet Vollzeit

    Job DescriptionA challenging opportunity for a skilled Enterprise Channel Account Manager has arisen in our team. We are seeking an experienced professional to build and promote our position as the worldwide cyber security leader through the VAR community in Austria.Key Responsibilities:Manage key Fortinet partners and MSSP in Austria, driving revenue growth...

  • Senior System Designer for Large Scale Enterprise Solutions

    vor 3 Wochen

    Wien, Wien, Österreich safeREACH Vollzeit

    At safeREACH, we are seeking a highly skilled Senior System Designer to join our team and help us elevate our technical solution to the next level. As a key member of our organization, you will be responsible for evaluating our existing software architecture, identifying areas for improvement, designing architectural enhancements, and implementing these...

  • Technical Consulting Expert

    vor 1 Monat

    Wien, Wien, Österreich Hewlett Packard Enterprise (HPE) Vollzeit

    About the RoleHewlett Packard Enterprise (HPE) is seeking a highly skilled technical consulting expert to join our team. As a presales consultant, you will play a critical role in the development of technical concepts and hardware architectures.The ideal candidate will have a strong background in computer science, communications technology, electrical...

  • Technical Account Manager

    vor 2 Monaten

    Wien, Wien, Österreich dynaTrace software GmbH Vollzeit

    Key Responsibilities: As a Senior Technical Account Manager for German-speaking customers, you will be responsible for delivering exceptional customer service and technical expertise to drive business growth and adoption of Dynatrace solutions. Your key responsibilities will include: Triage and resolve complex technical issues with Dynatrace solutions and...

  • Enterprise Architect Lead for Digital Transformation

    vor 3 Wochen

    Wien, Wien, Österreich SAP AG Vollzeit

    We are looking for an experienced Enterprise Architect to lead our digital transformation initiatives at SAP AG in Vienna, Austria.About the TeamOur team, Business Transformation & Architecture (BT&A), is a management and architecture consulting unit within SAP Customer Services & Delivery board area. We assist customers in benefiting from technology and...

  • Technical Success Professional

    vor 3 Wochen

    Wien, Wien, Österreich Splunk Inc Vollzeit

    Splunk Inc is seeking a highly skilled Customer Health Engineer to join our team. This role offers an estimated salary of $120,000 - $180,000 per year, depending on location and experience.Job OverviewThe Customer Health Engineer plays a critical role in ensuring the technical health of our customers. As a key member of our team, you will work closely with...

  • Enterprise Architect Position for Digital Transformation

    vor 1 Woche

    Wien, Wien, Österreich SAP AG Vollzeit

    We help the world run better by empowering customers to transform their businesses through cutting-edge SAP technologies.About the JobThis Senior Enterprise Architect - RISE position is a key role in driving digital transformation initiatives using SAP's latest innovations. The successful candidate will guide customers through the adoption of RISE with SAP,...

  • Enterprise Sales Growth Representative

    vor 2 Wochen

    Wien, Wien, Österreich Dynatrace Vollzeit

    We are seeking an Enterprise Sales Growth Representative to partner with our Account Executives across EMEA to drive sales pipeline growth and adoption of market-leading products. This role is ideal for a driven, ambitious individual who thrives on meeting and exceeding sales targets.Key Responsibilities:Drive new logo acquisitions through proactive outbound...