Merchant Onboarding Liaison
vor 3 Wochen
Job Summary
The Wolt Merchant Onboarding Associate plays a vital role in ensuring the success of our restaurant and retail partners. This position requires a strong ability to build relationships, communicate effectively, and manage multiple tasks simultaneously.
Key Responsibilities
- Onboard new venues into the Wolt platform, including contracts, photography, menu updates, and training.
- Develop and maintain strong relationships with restaurant and retail partners, providing ongoing support and training.
- Conduct regular quality and satisfaction checks to ensure our portfolio of restaurants and retail shops meet the highest Wolt service standards.
- Utilize user data to develop and grow our restaurant and retail partners' businesses.
- Ensure the menu-platform is always up-to-date with accurate text and visuals that reflect the Wolt brand.
- Manage equipment inventory.
Requirements
- Technical ability and logical thinking with an aesthetic sense.
- Excellent interpersonal skills with the ability to adapt tone to suit the audience.
- Structured, detailed, and service-oriented.
- Fluent in German and English.
- Strong time management skills with efficient task prioritization.
- Located in the Vienna Region.
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