Merchant Onboarding Liaison

vor 3 Wochen


Wien, Wien, Österreich Wolt Vollzeit

Job Summary

The Wolt Merchant Onboarding Associate plays a vital role in ensuring the success of our restaurant and retail partners. This position requires a strong ability to build relationships, communicate effectively, and manage multiple tasks simultaneously.

Key Responsibilities

  • Onboard new venues into the Wolt platform, including contracts, photography, menu updates, and training.
  • Develop and maintain strong relationships with restaurant and retail partners, providing ongoing support and training.
  • Conduct regular quality and satisfaction checks to ensure our portfolio of restaurants and retail shops meet the highest Wolt service standards.
  • Utilize user data to develop and grow our restaurant and retail partners' businesses.
  • Ensure the menu-platform is always up-to-date with accurate text and visuals that reflect the Wolt brand.
  • Manage equipment inventory.

Requirements

  • Technical ability and logical thinking with an aesthetic sense.
  • Excellent interpersonal skills with the ability to adapt tone to suit the audience.
  • Structured, detailed, and service-oriented.
  • Fluent in German and English.
  • Strong time management skills with efficient task prioritization.
  • Located in the Vienna Region.


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