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Strategic Account Development Manager

vor 1 Monat

Wien, Wien, Österreich TD SYNNEX Austria GmbH Vollzeit

Company Overview:

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TD SYNNEX Austria GmbH is a leading provider of IT solutions and services, with a strong presence in the Western-Austria region.

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Salary:

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We offer an attractive salary package, estimated to be around €60,000 - €80,000 per year, depending on experience.

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Job Description:

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The Commercial Account Manager will be responsible for developing and maintaining strategic relationships with key customers across the entire TD SYNNEX portfolio, focusing on large accounts.

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Responsibilities:

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  • Account Planning:">
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    • Develop cross-sections of large and prominent accounts with multiple variables and complexity.">
    • Formulate and execute strategic plans to develop and grow business.">
    • Create unique selling propositions to protect margin integrity and promote long-term value-based customer engagement.">
    • Discover and exploit incremental business through excellent customer relationships.">
    • Cordinate internal resources through leadership and relationships with sales, sales operations, and specialist Business Units (SBU's).">
    • Identify project opportunities together with BDM.">
    • Demonstrate solid customer engagement strategy including multiple parties and levels that drives successful business outcomes.">
    • Deliver value to customers while maintaining expected levels of margin return against balanced product mix.">
    • Identify customer needs and problems and resolve or escalate to relevant business units.">
    • Gather customer insights through profiling and analyzing account sets, creating actions to maximize opportunities.">
    • Ensure timely and accurate completion of essential reporting, profiling, and general administration within TD SYNNEX systems, including CRM.">
    • Drive usage of TD SYNNEX's e-commerce tool (InTouch) by effectively promoting its benefits with customers.">
    • Maintain and improve customer Service Level Agreements.">
    • Develop tailored customer value propositions against clear understanding of customer business requirements to drive customer engagement.">
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Required Skills and Qualifications:

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  • Industry Experience:">
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    • 4-6 years of industry/direct customer experience.">
    • Advanced knowledge of TD SYNNEX's business practices and recognized as Subject Matter Expert for responsible line of business/technology area(s).">
    • Outstanding customer relations skills.">
    • Excellent communication skills, particularly face-to-face.">
    • Able to deliver powerful, succinct, and convincing presentations to all levels.">
    • Gravitas and business credibility are essential.">
    • Excellent sales skills, including negotiation and pursuing results.">
    • Strategic planning skills.">
    • A knowledge of product set is an advantage.">
    • Previous experience in the IT industry would be desirable.">
    • Experience of working with a CRM system (Compass).">
    • Experience of working with SAP R3 would be desirable but not essential.">
    • Ability to understand and analyze financial inputs (profit/trend margin/OI).">
    • Working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.">
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Benefits:

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  • Elective Benefits:">
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    • Our programs are tailored to your country to best accommodate your lifestyle.">
    • Grow Your Career:">
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      • Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.">
      • Elevate Your Personal Well-being:">
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        • Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.">
        • Diversity, Equity & Inclusion:">
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          • It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.">
          • Make the Most of our Global Organization:">
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            • Network with other new co-workers within your first 30 days through our onboarding program.">
            • Connect with Your Community:">
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              • Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.">
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Don't meet every single requirement? Apply anyway.

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At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for