Technical Customer Support
vor 2 Wochen
ab sofort Standort:
1230 Wien Arbeitsmodell:
Vollzeit Ihre Aufgaben Erster Ansprechpartner für (technische) Anfragen aller Art von Partnern und Kunden Annehmen und Bewerten einkommender Anrufe, Nachrichten und E-Mails:
selbständige Lösung, Weiterleitung oder Erstellung eines Tickets Kategorisieren, Priorisieren und Zuweisen der Tickets an die zuständigen Kollegen oder Abteilungen Bereitstellen sämtlicher Formulare und Dokumente Überprüfung und Pflege der vom Kunden übermittelten Daten sowie Stammdatenpflege im System Erfassung und Aktualisierung in relevanten Systemen, regelmäßige Nachkontrolle offener Tickets und Bearbeitung der Wissensdatenbank
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Technical Support Specialist
vor 3 Wochen
Wien, Wien, Österreich Philips VollzeitCompany OverviewAt Philips, we believe that every human matters. We are a health technology company dedicated to improving people's lives through our innovative solutions. Our mission is to make a meaningful difference in the lives of our customers and patients.SalaryThe estimated annual salary for this position is €59,015.46 gross, with opportunities for...
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Customer Success Manager for Technical Support
vor 2 Monaten
Wien, Österreich fiskaly Vollzeit**Location**:Preferably Vienna, or you live either in Austria, Italy, Germany, Spain with a valid work permit **Experience requirements**:Initial experience in technical support, sales or similar areas is an advantage **Gross salary range**:30k-49k/Year (depending on experience & qualification) **Employment type**:full time according to local labor law, no...
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Technical Support Specialist
vor 6 Monaten
Wien, Österreich OneSpan VollzeitAt OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...
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Technical Support Specialist
vor 1 Monat
Wien, Wien, Österreich D-ploy VollzeitWe are seeking a highly skilled Technical Support Specialist to join our team at D-ploy. As an IT Field Service Technician, you will be responsible for providing timely and efficient onsite technical support to clients, addressing hardware, software, and network issues.Key responsibilities include installing, configuring, and maintaining computer systems,...
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Global Technical Support Specialist
vor 2 Wochen
Wien, Wien, Österreich Philips VollzeitAbout the RoleWe are seeking an experienced Global Technical Support Specialist to join our team. This role will play a vital part in delivering excellent customer care and ensuring customers receive prompt and courteous support.Key ResponsibilitiesProvide technical support to over 200 customers on our Patient Care / Cardiology Informatics products in the...
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Technical Support Specialist
vor 1 Monat
Wien, Wien, Österreich Philips VollzeitJob SummaryJob Title: Remote Service EngineerWe are seeking an experienced Remote Service Engineer to join our team at Philips. As a key member of our organization, you will play a crucial role in providing technical support to our customers, ensuring they receive the best possible service.Main ResponsibilitiesResponsible for qualifying customer calls for...
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Desktop Support
vor 6 Monaten
Wien, Österreich Sybex Support Services LLC VollzeitExp: 3+ years Base Skill Set: - A+ Certification or equivalent experience - Good working knowledge of Active Directory - 2+ years’ experience providing technical support in a fast paced and constantly changingenvironment up to executive management level. - Excellent customer service and communicationskills including providing VIP support - Experience...
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Technical Support Specialist
vor 4 Wochen
Wien, Wien, Österreich Philips VollzeitJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Philips. As a key member of our support team, you will play a vital role in ensuring that our customers receive exceptional technical support and assistance.About the RoleIn this exciting position, you will be responsible for providing timely and effective technical...
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Customer Support Director
vor 4 Monaten
Wien, Österreich Planet Vollzeitremote type- Hybrid- locations- Vienna Office - Austria- time type- Full time- posted on- Posted 11 Days Ago- job requisition id- JR08156 Role Overview Customer Support Director responsible for leading the Technical Support Teams. The roles requires, daily delivery of all Customer & Department KPIs, including both Ticket & Call SLAs. The Manager is...
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Technical Support Specialist
vor 4 Wochen
Wien, Wien, Österreich Global Blue VollzeitJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our Global Blue technology team as a Field Service engineer. The successful candidate will play a crucial role in supporting Internal Clients and executing projects, ensuring that IT systems infrastructure meets Global Blue standards and governance.Main ResponsibilitiesSupport...
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Technical Support Specialist with German
vor 6 Monaten
Wien, Österreich Acronis VollzeitAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Technical Support Specialist who is ready to join our mission in creating a #CyberFit future! **WHAT YOU'LL DO** - Provide...
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Wien, Wien, Österreich helloly GmbH VollzeitHelloly GmbH ist ein dynamisches Start-up in Wien, das Experten seit über 20 Jahren unterstützt. Wir bieten unseren Kunden die perfekte Webhosting-Plattform, um Ihre Ideen online zu verwirklichen.Unser AngebotAls IT Technical Customer Support Agent bist du das Bindeglied zwischen unseren Kunden und unserer innovativen Webhosting-Plattform. Du löst nicht...
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Technical Customer Success and Customer Delivery
vor 6 Monaten
Wien, Österreich A1 Digital VollzeitA1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud and security, we are the ideal partner for digital projects in medium-sized businesses. A1 Digital currently supports more than 500 companies in their digital transformation. Our experts at our locations in Vienna, Munich and Lausanne are...
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Technical Support Engineering Intern
vor 4 Wochen
Wien, Wien, Österreich SAP AG VollzeitCompany Overview:SAP AG is a global leader in enterprise software, with a vision to help organizations run better by providing innovative solutions for business operations, analytics, and customer experience. Our team is dedicated to delivering high-quality technical support to customers worldwide, ensuring that they receive the best possible service.About...
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Technical Application Support Specialist
vor 6 Monaten
Wien, Österreich CAE Vollzeit**Role and Responsibilities** **Technical Application Support Specialist** In this role you will support the product Flight Plan Manager which is used by customers around the globe. You will need your analysis, troubleshooting and diagnostics skills in our customer-centric, fast-paced environment to boost customer satisfaction. **The role we are offering...
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Customer Support Representative
vor 6 Monaten
Wien, Österreich Oper VollzeitAbout Oper We are a leading European Fintech, aiming to digitize mortgage origination for lenders and ultimately providing the best experience for borrowers. One way in which we do this is by providing personalised journeys for borrowers and lenders, which eliminate paperwork, increase transparency, and alleviate borrower anxiety. We are currently...
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Electrical Engineering Specialist
vor 4 Wochen
Wien, Wien, Österreich RevTec-Systems AG VollzeitRevTec-Systems AGAbout UsWe are a global provider of optical detection systems for automated data acquisition at gaming tables in casinos.Job OverviewSalary: €80,000 - €120,000 per annumThis is an excellent opportunity to work as an Electrical Engineering Specialist - Global Customer Support with RevTec-Systems AG, where you will be responsible for...
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Technical Support Specialist
vor 2 Wochen
Wien, Wien, Österreich Philips VollzeitAt Philips, we believe that every human matters. As a Technical Support Specialist - Healthcare IT, you will play a crucial role in delivering quality healthcare to people around the world.About the RoleWe are seeking an experienced Technical Support Specialist - Healthcare IT to join our team. In this role, you will be responsible for resolving customer...
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Customer Support Manager
vor 6 Monaten
Wien, Österreich Valsoft and Aspire Operating Group Vollzeit**Customer Support Manager - Hybrid - Vienna** **We are hiring at ASE Global for a Customer Support Manager to join our Customer Success team in Vienna!** We are looking for a detail-oriented Customer Support Manager to manage our support department and handle customer service interactions, reports, and repairs. The Customer Support Manager's...
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Technical Support Specialist
vor 4 Wochen
Wien, Wien, Österreich Lingvano GmbH VollzeitLingvano GmbH seeks a skilled Technical Support Specialist to assist technical teams with troubleshooting software and hardware issues.Key responsibilities include:Collaborate with cross-functional teams to resolve technical problems.Investigate and troubleshoot hardware and software issues.Develop and implement solutions to improve technical...