Customer Support Manager

vor 2 Monaten

Wien, Österreich Hubert Burda Media Vollzeit

**Customer Support Manager (m/w/d)**:

- Vienna- Full-time employee- Professional/Experienced- 35.000 € - 48.000 €- 4,1- Vienna- Full-time employee- Professional/Experienced- 35.000 € - 48.000 €- 4,1**Deine Aufgaben**:

- Fallabschließende Bearbeitung schriftlicher Supportanfragen unserer Bestandskund-innen.
- Dokumentation aller Gesprächsergebnisse in unserem Ticketingsystem Zendesk.
- Sammlung von Feedback und Weitergabe an entsprechende Stakeholder.
- Aneignung des Produktwissens über unsere XING Lösungen.
- Eigenverantwortliche Übernahme von spannenden Aufgaben in unserem dynamischen Arbeitsumfeld.

**Das bringst Du mit**:

- Erste Berufserfahrung im Kundenservice (von Vorteil, aber kein muss).
- Hohe Eigeninitiative, technisches Verständnis und ausgeprägte Kommunikationsfähigkeit.
- Servicegedanke, Lösungsorientierung und hoher Kundenfokus.
- Sehr gute Deutsch
- und gute Englischkenntnisse in Wort und Schrift.

**Erfahre mehr über diesen Job**:

- Öffnen...**Deine Benefits**:

- Health consulting services- Mobile devices also for private use- Drinks, food & goodies- public transport ticket- Bike leasing- Sabbatical and part-time options- Restaurant vouchers and employee discount- Communication on equal terms- Bring your dog to the office- up to 12 weeks Workation- Lightbulb.png- mobile_devices_for_private_use.png- DrinksFood.png- Proficard.png- Bike.png- sabbatical_and_part_time.png- restaurant_vouchers.png- Communication.png- officedogs.png- workation.png**Deine Ansprechperson**:
**Du hast noch Fragen?**
**Dann melde dich gerne bei uns.**:
**Leontina Morvay**
Recruiting Manager

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