Customer Loyalty Strategist
vor 1 Woche
About the Role
We are seeking an experienced Customer Loyalty Strategist to join our team at REWE International AG in Vienna, Austria.
The ideal candidate will have a strong background in loyalty and customer relationship management, with a proven track record of developing and executing successful marketing strategies.
In this role, you will be responsible for driving the development of our loyalty program across multiple countries, including Bulgaria, Czech Republic, Slovakia, and Lithuania. You will work closely with our international teams to define and implement a cohesive strategy that aligns with our business goals.
Your Key Responsibilities
- Develop and execute a comprehensive loyalty strategy that drives customer engagement and retention
- Collaborate with cross-functional teams to design and implement loyalty programs that meet business objectives
- Analyze data to identify trends and opportunities for growth, and make recommendations to improve program performance
- Work with internal stakeholders to ensure alignment on program objectives and key performance indicators (KPIs)
Your Profile
To succeed in this role, you will need:
- A degree in business administration, marketing, or a related field
- At least 5 years of experience in loyalty and customer relationship management, with a focus on strategy development and execution
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make recommendations
- Excellent communication and project management skills, with the ability to work effectively with diverse stakeholders
What We Offer
We offer a competitive salary of approximately €46,000 per year, as well as a range of benefits, including:
- A diversified range of duties in an interculturally diverse and internationally active environment
- Numerous training and development opportunities within the Group
- Staff shopping and travel discounts
- A family-friendly company culture with flexible working hours and remote working options available according to your individual needs
Join Our Team
We are proud to employ great people who are passionate about their jobs. If you are a motivated and results-driven professional looking for a new challenge, please submit your application, including your resume and a cover letter, explaining why you are the ideal candidate for this role.
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